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Head of User Research

ON-SITE SENIOR
Posted 2 months ago
$240,000 - $250,000

Quick Summary

Role Overview

The Head of User Research will lead and oversee the planning, execution, and analysis of research activities to provide deep insights into user behaviors. This strategic role focuses on shaping user-centered product strategies and enhancing the overall user experience through actionable data.

Key Responsibilities

  • Develop and implement comprehensive user research strategies aligned with business goals
  • Lead and mentor a team of researchers to conduct qualitative and quantitative studies
  • Design and manage various research methods including usability testing and ethnographic studies
  • Collaborate with product managers and engineers to integrate findings into development
  • Translate complex research data into clear and actionable insights for stakeholders
  • Advocate for user-centered design principles across the entire organization

Requirements Snapshot

  • Proven experience leading user research teams in a dynamic environment
  • Expertise in both qualitative and quantitative user research methodologies
  • Strong analytical skills to synthesize findings into actionable recommendations
  • Experience collaborating with cross-functional product and engineering teams
  • Bachelor degree in Human-Computer Interaction or a related field

Expected Impact

The successful candidate will be instrumental in shaping the company's product strategy by providing deep insights into user needs and pain points. By integrating research findings into the development process, they will significantly enhance the overall user experience and drive user-centered innovation across the organization.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Compensation

$240,000 - $250,000

Job Description

Our client is seeking an experienced and strategic Head of User Research to lead user research efforts. The ideal candidate will oversee the planning, execution, and analysis of user research activities to provide deep insights into user behaviors, needs, and pain points. This role will be instrumental in shaping user-centered product strategies and enhancing overall user experience.

Key Responsibilities:

  • Develop and implement comprehensive user research strategies aligned with business and product goals.
  • Lead and mentor a team of user researchers to conduct qualitative and quantitative research.
  • Design and manage user research studies including usability testing, interviews, surveys, and ethnographic studies.
  • Collaborate closely with product managers, designers, and engineers to integrate research findings into the product development process.
  • Translate complex research data into clear, actionable insights and communicate findings effectively across all levels of the organization.
  • Stay up-to-date with the latest trends, tools, and best practices in user research.
  • Advocate for user-centered design principles within the company.

Required Qualifications:

  • Proven experience leading user research teams in a dynamic environment.
  • Expertise in both qualitative and quantitative user research methods.
  • Strong analytical skills with the ability to synthesize research findings into actionable recommendations.
  • Excellent leadership and communication skills.
  • Experience collaborating with cross-functional teams including product, design, and engineering.
  • Proficiency with user research tools and methodologies.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Anthropology, or a related field; advanced degree is a plus.

Preferred Qualifications:

  • Experience in technology or product-driven companies.
  • Familiarity with agile development and design thinking processes.
  • Strong presentation skills and experience working with senior leadership.
  • Passion for advocating user needs and improving user experiences.
  • Base Salary: $240,000 – $250,000 annually, commensurate with experience
  • Comprehensive medical, dental, and vision insurance (employee and dependent coverage)
  • 401(k) retirement plan

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

  • California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
  • Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
  • Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

  • Rhode Island: We do not request or require salary history from applicants.
  • Connecticut: We provide wage range information upon request or before discussing compensation.
  • New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

View Original Job Post

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