Design Manager - Retail Tech at H&M Group

The role

As a Design Manager within Retail Tech, you will lead and grow a team of digital product designers shaping global store experiences. You will champion design quality and transform complex retail challenges into intuitive solutions for colleagues and customers.

What you'll do

• Lead and develop designers through clear feedback and individual growth plans
• Ensure end-to-end experience quality across usability and brand direction
• Plan design capacity and allocate resources to meet product team needs
• Improve collaboration and workflows across design and engineering departments
• Guide the adoption and continuous improvement of large-scale design systems
• Define and track design KPIs using research insights and performance data

What you'll bring

• Extensive experience in digital product design and managing design teams
• Proven track record in team allocation and design delivery management
• Strong knowledge of human-centered design and advanced Figma skills
• Experience using research and data to guide strategic design decisions
• Knowledge of accessibility standards including WCAG 2.1 AA guidelines

Your impact

You will strengthen design maturity across Retail Tech by enabling designers to work more strategically and create greater impact. Your leadership will ensure the delivery of consistent, high-quality experiences that drive positive outcomes for both users and the global business.