Product Design / Growth Lead – Lab49 (New York) at ION

The role

This hybrid role requires a creative leader who can drive new business pursuits and deliver high-value product design for clients. You will craft compelling narratives and prototypes to win work and then shape strategic engagements with bold thinking. The ideal candidate thrives in ambiguity, excels at executive storytelling, and brings originality to all interactions.

What you'll do

• Lead creative development for go-to-market offerings, pursuits, and strategic pitches, crafting narratives and prototypes.
• Translate complex business and technical challenges into clear, compelling stories showcasing strategic and product design capabilities.
• Partner with leadership to shape top-priority pursuits and sales-stage artifacts like prototypes and concepts.
• Serve as a creative and design lead on client engagements, shaping product vision and user needs.
• Facilitate workshops and user-driven roadmap strategy to drive stakeholder alignment.
• Deliver compelling product design work, from user journeys to polished prototypes, aligning with business objectives.

What you'll bring

• 10+ years in UX/product design, innovation, or creative strategy.
• Proven ability to lead all phases of the design process in complex, ambiguous problem spaces.
• Strong portfolio showcasing strategic product thinking, executive storytelling, and high-fidelity design.
• Skilled in translating abstract challenges into visual artifacts that drive decisions.
• Hands-on fluency in design tools like Figma, MS365, Adobe, and Miro.

Your impact

The expected impact of this role is to significantly contribute to winning new business by developing compelling creative strategies and pitches, while also delivering high-quality product design that drives client success and shapes the firm's product design practice.