Principal Visual Designer, Merchant at DoorDash

The role

As the Principal Visual Designer, you will define the visual identity and direction for DashOS, DoorDash’s operating system for merchants. You will lead the design of software and hardware interfaces, ensuring a cohesive and high-quality experience across all merchant touchpoints.

What you'll do

• Set the visual direction for merchant products across the DashOS platform
• Ship high-craft interfaces that simplify complex and data-dense merchant workflows
• Define the visual foundation of the design system including tokens and components
• Design visual systems for new hardware surfaces like points-of-sale and handhelds
• Create production-ready prototypes to influence product direction and earn stakeholder trust
• Mentor senior designers and help recruit top talent to raise the team bar

What you'll bring

• Portfolio demonstrating top-tier visual craft and range across brands and styles
• Ability to build designs using React, TypeScript, and AI-powered development tools
• Experience leading visual direction across large product areas or platforms
• Background designing complex products such as marketplaces, fintech, or POS systems
• Proven track record of building scalable visual systems adopted by other designers

Your impact

You will transform the merchant experience by creating a unified and recognizable identity for DashOS that operators love to use. By establishing a robust design system and leveraging AI tools, you will increase the speed and consistency of UI production across the company. Your leadership will define how restaurants interact with technology on both digital and physical surfaces.