Forward Deployed Design Lead — Planning at Avathon

The role

The Forward Deployed Design Lead — Planning is embedded with customer teams to lead the implementation and experience design of Avathon's industrial AI planning platform. This role bridges supply chain expertise and design to configure demand planning solutions and AI-driven workflows. You will spend significant time onsite translating complex planning processes into functional, user-centric software solutions.

What you'll do

• Manage end-to-end implementation of planning products at client sites
• Configure demand planning models including statistical and machine learning forecasts
• Validate data integrations between Avathon and client ERP or PLM systems
• Design planner workbenches and exception workflows for AI-driven recommendations
• Facilitate onsite discovery sessions to map current and future planning cycles
• Partner with product teams to translate client feedback into reusable product requirements

What you'll bring

• Five years of experience in supply chain software implementation or UX design
• Expertise in demand planning domain knowledge and forecasting metrics
• Hands-on experience configuring enterprise planning platforms like Blue Yonder or o9
• Proficiency in creating design artifacts using tools like Figma
• Ability to travel up to eighty percent to client locations

Your impact

The candidate will drive the adoption of AI-driven planning tools to improve forecast accuracy and operational efficiency across heavy industries. By designing intuitive workflows for AI agents, they will enable industrial customers to transition toward autonomous operations at scale. This role directly influences the success of Avathon’s core planning deployments and the digital transformation of global supply chains.