Head of Retail Design at H&M Group

The role

As the Head of Retail Design, you will lead the global department responsible for translating retail concepts into detailed design solutions across all sales markets. You will set the strategic vision and priorities, balancing creative ambition with commercial impact and operational excellence.

What you'll do

• Lead the global Retail Design department across multiple countries to create clear direction.
• Set the vision and strategy for Retail Design while balancing creativity and cost efficiency.
• Ensure the delivery of commercially strong stores that reflect the brand identity.
• Partner with sales markets to ensure consistent implementation of design standards.
• Establish global design guidelines and processes to enable quality and scalability.
• Coach and develop leaders and specialists to build future talent within the department.

What you'll bring

• Extensive experience in retail design, architecture, or store development.
• Proven track record of leading multidisciplinary design teams and senior specialists.
• Ability to translate brand identity into physical environments and customer experiences.
• Experience developing global design principles and scalable ways of working.
• Strong commercial understanding to balance design with budgets and operational needs.

Your impact

The Head of Retail Design will drive high-quality, commercial execution across the full portfolio of store formats globally. By aligning creative vision with operational excellence, this leader ensures consistent brand identity and scalable design solutions that enhance the customer experience and support long-term business growth.