Senior UX Researcher at Easygenerator

Role Overview

The Senior UX Researcher uncovers user behavior insights to shape product and design decisions within the Data and Insights team. This senior individual-contributor role requires setting research priorities and establishing processes with a high degree of ownership.

Key Responsibilities

• Define and maintain the research toolkit and central repository
• Partner with Design to conduct usability and prototype testing
• Lead end-to-end generative and evaluative research studies
• Coach product and support teams on effective customer conversations
• Analyze qualitative data to identify recurring themes and pain points
• Synthesize behavioral and attitudinal data into actionable insights

Requirements Snapshot

• Five or more years of experience in UX research
• Proven ability to build research practices and repositories independently
• Expertise in mixed-methods research and thematic analysis
• Experience partnering with designers on information architecture and interactions
• Strong knowledge of research ethics and GDPR compliance

Expected Impact

The successful candidate will mature the organization's research capabilities by establishing repeatable workflows and a centralized insights repository. By bridging the gap between behavioral data and user attitudes, they will directly influence the product roadmap and ensure design decisions are rooted in evidence.