Job Description
WHAT YOU’LL DO
As a Concept Creative, you’ll play a key role in shaping the future retail experience at H&M. Working with customer insights, brand direction and business needs, you’ll transform ideas into inspiring, functional and scalable store concepts that bring our physical environments to life. You’ll create and develop concepts for stores around the world, balancing creativity, customer experience and commercial impact.
From early ideation and visual storytelling to presentations, renderings and design proposals, you’ll bring concepts to life and help define how customers experience our brand in physical spaces. You’ll collaborate across multiple functions, navigating complex challenges and turning creative opportunities into actionable concepts that can be developed and realized at scale.
This is a role for someone who thrives at the intersection of creativity, design, strategy and collaboration. Someone who can move comfortably between the big picture and the details, while keeping the customer experience at the center of every decision.
WHO YOU’LL WORK WITH
You’ll join the Retail Creative Development team and report to the Concept Development Manager. Together with Concept Creatives, Project Managers, Retail Architects, Engineers and other key stakeholders across H&M, you’ll help shape the future of our physical customer experience.
You’ll be part of a highly collaborative and creative environment where curiosity, innovation and new ideas are encouraged. This role requires close partnership with teams across the organization, making stakeholder management and relationship-building key to your success.
WHO YOU ARE
You’re a highly creative and self-driven architect/ interior designer with a passion for shaping experiences through physical environments. You combine strong conceptual thinking with excellent visual communication skills and know how to translate ideas into compelling concepts that inspire others.
You enjoy working in dynamic environments where priorities can shift and projects can vary in pace and complexity. You're comfortable creating clarity from ambiguity, managing multiple stakeholders and driving your work forward independently.
You have a strong sense of design, materiality and customer experience, and you're excited by the opportunity to influence how millions of customers experience H&M stores around the world. Most importantly, you're curious, open-minded and energized by solving creative challenges together with others.
We are looking for people with:
- Experience within retail design, interior architecture, spatial design, concept development or a related creative field, ideally within retail or customer‑focused environments.
- Proven ability to collaborate with cross‑functional teams.
- Experience creating presentations, visual concepts, layouts, sketches and renderings that communicate design intent effectively.
- Strong ability to produce high‑quality renderings, 3D models, and visual communication assets.
- Experience in tools such as Revit, SketchUp, Rhino, Enscape or similar.
- The ability to translate business needs, customer insights and briefs into engaging customer experiences.
- Experience collaborating with multiple stakeholders and navigating a complex organizational environment.
- Strong self-leadership, prioritization and stakeholder management skills.
- A passion for creativity, innovation and continuous learning.
- Curiosity and openness towards AI-powered tools and new ways of working within the creative process.
Portfolio submission
As part of your application, please submit a portfolio showcasing your creative work. We would especially love to see examples of concept development, retail environments, visual storytelling, renderings and projects that demonstrate your ability to turn ideas into inspiring customer experiences.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits and extensive development opportunities across the globe. You’ll be part of a collaborative environment where your ideas matter.
JOIN US
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
This is a temporary 13-month position based in Stockholm, Sweden. Apply as soon as possible by submitting your CV and portfolio in English. Due to data privacy regulations, we only accept applications through our career page.
We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
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