UX Researcher, Programs & Operations at GetYourGuide

ON-SITE MID

Posted about 17 hours ago

Company snapshot

GetYourGuide operates the world's largest online platform for booking tours, attractions, and activities, providing travelers with access to over 30,740 experiences across 7,190 destinations, all curated by a diverse team dedicated to enhancing the enj...

B2C Internet Information Technology & Services Technology

HQ: Berlin, Germany
Team size: 251-1K
Founded: 2009
Funding raised: $1B

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Quick Summary

Role Overview

This role sits at the center of the Research Programs and Operations function at GetYourGuide in Berlin. You will build the infrastructure and AI-assisted workflows that allow the research practice to scale effectively while maintaining high quality.

Key Responsibilities

Design and maintain systems for knowledge management and participant recruitment
Implement AI-powered workflows to accelerate the research and design process
Collaborate with senior stakeholders to turn evidence into decision-ready outputs
Create sticky artifacts such as concept visuals and prototypes to land ideas
Facilitate workshops and meetings to identify operational gaps and resource needs
Manage the end-to-end lifecycle of research tools and vendor relationships

Requirements Snapshot

Five or more years of experience in UX Research or Program Management
Proven ability to build scalable research systems and user panels
Deep knowledge of qualitative and quantitative research methodologies
Experience navigating research ethics and data privacy regulations like GDPR
Strong business judgment with the ability to tie research to commercial impact

Expected Impact

You will enable the research team to scale its influence by providing the necessary tools and processes to turn evidence into confident business decisions. Your work in optimizing workflows and AI integration will directly improve the speed and quality of insights across the entire product and design organization.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed).
For full details, see the description below.