Staff Content Designer — Grow Squad (12m FTC) at Wise

The role

As a Staff Content Designer at Wise, you will join the Grow squad to rethink how customers earn returns on their money globally. You will design simple and intuitive experiences for complex financial processes while collaborating with the broader Content Guild.

What you'll do

• Develop a deep understanding of customer needs through research and empathy
• Design and deliver intuitive experiences for investment products and tax processes
• Build scalable systems that balance global product vision with local market nuances
• Influence stakeholders to increase customer-centeredness and content quality across the squad
• Collaborate with designers from other squads to ensure a seamless customer journey
• Define and elevate content quality standards within the cross-functional team

What you'll bring

• Extensive experience as a Staff Content Designer shipping world-class consumer products
• Proven ability to navigate and simplify complex or ambiguous product environments
• Strong track record of collaborating with and influencing cross-functional stakeholders
• High level of empathy for both customers and internal team members
• Hands-on experience in content design or UX rather than purely marketing

Your impact

You will play a critical role in fixing a broken financial system by putting people in control of their money. By simplifying complex investment and tax processes, you will enable millions of customers to grow their wealth effortlessly and contribute to the mission of building money without borders.