Senior UX Researcher – Pharma (m/f/d) at Redcare Pharmacy

The role

This Senior UX Researcher position at Redcare Pharmacy focuses on shaping research priorities and improving the digital prescription experience. You will lead end-to-end research initiatives to align product strategy with customer needs in the Pharma domain.

What you'll do

• Define and shape UX research priorities across the Pharma domain
• Lead end-to-end research from objective setting to participant recruitment and analysis
• Optimize the digital prescription and pharmacy experience for customers
• Collaborate with product teams to translate insights into measurable improvements
• Integrate AI tools into research workflows to enhance synthesis and sharing
• Influence product strategy by communicating actionable recommendations to stakeholders

What you'll bring

• Extensive experience in UX research within e-commerce or digital healthcare
• Proficiency in qualitative and quantitative methodologies and behavioral analysis
• Ability to combine research findings with product performance data
• Native or equivalent German language skills and fluent English
• Practical experience using AI tools like ChatGPT or Claude in workflows

Your impact

Your research will directly shape how people access and manage their healthcare by making complex pharmacy journeys simpler and more accessible. By bridging qualitative insights with behavioral data, you will influence the long-term strategic direction of the Pharma experience and drive measurable product improvements.