Senior Product Designer – Pharma (Growth) (m/f/d) at Redcare Pharmacy

The role

This Senior Product Designer role at Redcare Pharmacy focuses on leading the end-to-end design process to improve customer activation and retention. You will translate customer insights into accessible digital experiences that simplify complex healthcare and prescription journeys.

What you'll do

• Manage the end-to-end product design process from discovery through delivery
• Design intuitive onboarding experiences to improve customer activation for prescription services
• Create meaningful interactions that drive long-term customer retention and engagement
• Conduct customer-centered discovery using interviews journey mapping and AB testing
• Partner with product and engineering teams to translate insights into feasible solutions
• Mentor fellow designers and contribute to the growth of the design system

What you'll bring

• Extensive experience leading complex product design for large-scale consumer technology
• Proven ability to improve customer activation and lifecycle journeys using data
• Advanced proficiency in Figma and experience working with established design systems
• Strong expertise in UX research methods and data-informed decision making
• Native-level German proficiency and fluent professional English skills

Your impact

You will play a critical role in making essential healthcare journeys clearer and more accessible for customers. By validating solutions through research and data you will influence the long-term direction of the pharmacy experience and drive measurable business growth through improved customer loyalty.