US Mobile

New York

Senior Product Designer

ON-SITE SENIOR
Posted 3 months ago
$150,000 - $200,000
US Mobile logo

Company snapshot

US Mobile

US Mobile is a prepaid wireless cell phone provider based in White Plains, NY, offering fully customizable plans with nationwide coverage and 4G LTE speeds. They aim to revolutionize the wireless industry by connecting the next billion wireless devices...

B2C Mobile Technology ISP
HQ
Stamford, Connecticut, United States
Team size
251-1K
Founded
2015

Quick Summary

Role Overview

US Mobile is seeking an experienced Product Designer to own and elevate the design quality bar during a significant rebranding phase. You will drive the creation of new components across web and mobile platforms to simplify the user experience for next-generation connectivity.

Key Responsibilities

  • Define and create new visual and interaction components for the mobile application
  • Design core features including AI customer service and security improvements
  • Lead the redesign of the desktop web application with rebranded components
  • Develop and maintain a new comprehensive design library for all platforms
  • Establish design operations and rituals to increase team velocity
  • Advocate for user needs and business strategy throughout the product lifecycle

Requirements Snapshot

  • Minimum of six years of experience as a Product Designer in tech startups
  • Proven track record of shipping consumer facing technology or platform products
  • Expertise in visual design interaction design and information architecture
  • Ability to autonomously manage features from initial concept to final visuals
  • Strong communication skills to articulate design strategy and project estimates

Expected Impact

You will play a critical role in defining the next generation of connectivity by simplifying complex software platforms into user-friendly experiences. Your work on the new design library and rebranded components will establish a consistent visual identity and high-quality design culture that scales with the company hypergrowth.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Compensation

$150,000 - $200,000

Job Description

US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.* 

And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.

Our work this year is simplifying our web + mobile apps and main marketing page. We've partnered with a world-class design agency to produce Brand Guidelines as part of a significant rebrand investment. Product Design will build out new components across web, mobile, and marketing pages in support of a range of product and company initiatives.

We're looking for experienced ICs to to own and elevate our design quality bar and culture, drive new components, and take end-to-end ownership of the marketing page, web app, or ongoing core features. 6+ YOE in consumer tech, a track record of shipping at scale, and a strong point of view on mindful design and efficient EPD process.

Your work includes:

  • Experience working on consumer facing technology, fintech, or platform products.
  • Speciality in Visual & Interaction Design -- Defining and creating new components and redesigned app for Mobile
  • Core features: AI CS; Security; Growth; Roaming; Shop; UX improvements. Design these features with great IA & UX, working within an incomplete and undocumented design library. 
  • New Desktop Web App (Rebranded components, UX upgrades)
  • New Marketing Pages (Rebranded components, IA, UX upgrades)
  • Own / Build New Design Library (web, mobile, marketing pages) post-rebrand
  • Design Ops: Define rituals and culture to increase the velocity of the design team
  • Design Culture: Drive mindful EPD collaboration

Requirements:

  • 6+ years experience as a Product Designer in a fast paced environment.
  • Autonomously advocate for real user needs, business strategy, and a consistent and easeful experience for users throughout the whole product lifecycle process.
  • Craft user-friendly, delightful experiences with a high bar for visual polish, information architecture, and cognitive load.
  • Bring a strong POV – articulate pros / cons of ideas based on research, user data, or other reasoning. Vocal on strategy, biz acumen, and empathy for users. Estimate design time when tasked on multiple projects.
  • Autonomously ship features from 0 - 1 with high bar for IA, UX, UI, final visuals.

Benefits and Perks:

  • Annual Offsite to hack & meet the team. 2024 Japan. 2025 Hawaii.
  • Competitive Salary (NYC ONLY base $150k - 200k)
  • Gym reimbursement
  • Commute reimbursement
  • Flexible working hours
  • Subsidized health benefits (Medical, Dental, Vision)
  • Professional development stipend
  • Flexible time off
  • Cell phone service (up to $100/mo)
Think you're a good fit? Apply to learn more!
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