US Mobile

New York

Senior Product Designer

FULL TIME ON-SITE SENIOR

Posted 3 months ago

Quick Summary

Role Overview

US Mobile is seeking an experienced Product Designer to elevate design quality and lead rebranding efforts across web and mobile platforms. You will own the end-to-end design process for core features and marketing pages while building a new comprehensive design library.

Key Responsibilities

Define and create new visual and interaction components for mobile and web apps
Design core features including AI customer service and security
Lead the redesign of marketing pages and the desktop web application
Build and maintain a new design library following a major rebranding
Establish design operations and rituals to increase team velocity
Drive mindful collaboration across engineering product and design teams

Requirements Snapshot

Minimum of 6 years experience as a Product Designer in fast-paced environments
Proven track record of shipping consumer facing technology or platform products
Expertise in visual design interaction design and information architecture
Ability to autonomously manage the full product lifecycle from concept to launch
Strong communication skills to articulate design strategy and business impact

Expected Impact

You will play a critical role in defining the next generation of connectivity by simplifying complex user experiences and establishing a world-class design culture. Your work on the new design library and rebranded components will directly influence how millions of users interact with the US Mobile ecosystem across all devices.

This summary was generated from the original job posting (AI-assisted, human-reviewed).
For full details, see the description below.

Job Description

US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.*

And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.

Our work this year is simplifying our web + mobile apps and main marketing page. We've partnered with a world-class design agency to produce Brand Guidelines as part of a significant rebrand investment. Product Design will build out new components across web, mobile, and marketing pages in support of a range of product and company initiatives.

We're looking for experienced ICs to to own and elevate our design quality bar + culture; drive new components; and take end-to-end ownership of the marketing page, web app, or ongoing core features. 6+ YOE in tech startups, a track record of shipping at scale, and a strong point of view on mindful design + efficient EPD process.

Your work includes:

Experience working on consumer facing technology, fintech, or platform products.
Speciality in Visual & Interaction Design -- Defining and creating new components and redesigned app for Mobile
Core features: AI CS; Security; Growth; Roaming; Shop; UX improvements. Design these features with great IA & UX, working within an incomplete and undocumented design library.
New Desktop Web App (Rebranded components, UX upgrades)
New Marketing Pages (Rebranded components, IA, UX upgrades)
Own / Build New Design Library (web, mobile, marketing pages) post-rebrand
Design Ops: Define rituals and culture to increase the velocity of the design team
Design Culture: Drive mindful EPD collaboration

Requirements:

6+ years experience as a Product Designer in a fast paced environment.
Autonomously advocate for real user needs, business strategy, and a consistent and easeful experience for users throughout the whole product lifecycle process.
Craft user-friendly, delightful experiences with a high bar for visual polish, information architecture, and cognitive load.
Bring a strong POV – articulate pros / cons of ideas based on research, user data, or other reasoning. Vocal on strategy, biz acumen, and empathy for users. Estimate design time when tasked on multiple projects.
Autonomously ship features from 0 - 1 with high bar for IA, UX, UI, final visuals.

Benefits and Perks:

Annual Offsite to hack & meet the team. 2024 Japan. 2025 Hawaii.
Competitive Salary
Gym reimbursement
Commute reimbursement
Flexible working hours
Professional development stipend
Flexible time off
Cell phone service (up to $100/mo)

Think you're a good fit? Apply to learn more!

View Original Job Post

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