Senior Product Designer II, CRM at Compass

Role Overview

Compass is seeking a Senior Product Designer to shape the CRM experience of their enterprise-scale real estate operating system. You will design scalable workflows and AI-powered features that help agents manage relationships and grow their businesses.

Key Responsibilities

• Create visual artifacts like customer journeys and wireframes to drive decision-making
• Develop prototypes and facilitate research sessions to iterate on AI interactions
• Design conversational and multimodal experiences for AI-enhanced workflows
• Deliver detailed design documentation for complex automation initiatives
• Collaborate with product and engineering teams to balance technical constraints
• Contribute to established design systems to ensure platform-wide consistency

Requirements Snapshot

• Seven or more years of product design experience in SaaS or enterprise software
• Strong portfolio demonstrating systems thinking and complex workflow problem-solving
• Proficiency with Figma and various prototyping tools
• Experience collaborating with cross-functional teams throughout the product lifecycle
• Ability to translate qualitative and quantitative insights into actionable design opportunities

Expected Impact

You will be instrumental in designing the next generation of AI-powered features, ensuring they are intuitive and seamlessly integrated into agent workflows. By simplifying complex CRM processes, you will help real estate agents operate more effectively and deliver exceptional service to their clients.