ServiceNow

Bengaluru

Senior Staff Product Designer, AI Assistant at ServiceNow

ON-SITE SENIOR
Posted about 11 hours ago
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Company snapshot

ServiceNow

ServiceNow is an IT cloud company that transforms IT by automating and managing IT service relationships across the global enterprise. It provides enterprise cloud computing solutions that define, structure, manage, and automate services for global ent...

Information Technology & Services E-commerce Technology SAAS
HQ
Santa Clara, California, United States
Team size
10K-50K
Founded
2003

Quick Summary

Role Overview

This role is part of the Product Design team focused on shaping the enterprise AI assistant experience within Slack and Microsoft Teams. You will collaborate closely with engineering and product management to create product experiences that users love.

Key Responsibilities

  • Lead strategic design initiatives for Slack and Microsoft Teams platforms
  • Define end-to-end interaction patterns and frameworks for the AI assistant
  • Provide hands-on design leadership and strategic direction to global teams
  • Partner with engineering and product leaders to align on assistant strategy
  • Share insights across teams to build a cohesive product experience
  • Mentor other designers and elevate the overall quality of design craft

Requirements Snapshot

  • Over ten years of relevant experience in product and interaction design
  • Proven track record of leading complex and cross-product design initiatives
  • Experience designing AI-powered products or enterprise collaboration tools
  • Proficiency in creating prototypes and detailed design specifications
  • Strong communication skills for navigating ambiguity across global teams

Expected Impact

You will transform the employee work experience by building a best-in-class AI assistant that integrates seamlessly into chat platforms. Your work will shape the strategic direction of the product and bring innovative interaction patterns to the wider organization.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the original posting below.

Full Job Description

Read the complete description on ServiceNow's careers page.

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