Coupa

Chicago

AI Business Transformation & Design Strategist - 11395

FULL TIME ON-SITE MID
Posted 2 months ago
$128,000 - $179,333

Quick Summary

Role Overview

The AI Business Transformation and Design Strategist serves as the primary visionary for Coupa’s most strategic AI-led customer engagements. You will define the roadmap for evolving procurement and finance organizations from manual tasks to agentic-led orchestration.

Key Responsibilities

  • Lead workshops to identify high-impact workflows for AI deployment
  • Determine the strategy for autonomous versus human-in-the-loop agent processes
  • Define future-state metrics and target operating models for AI transformation
  • Conduct maturity audits to evaluate customer AI readiness and data quality
  • Advise on workforce shifts and the creation of AI Centers of Excellence
  • Partner with technical architects to translate strategic vision into reality

Requirements Snapshot

  • Deep understanding of GenAI LLMs and autonomous agent landscapes
  • Professional fluency in Source-to-Pay and finance domain processes
  • Over ten years of experience leading enterprise digital transformation initiatives
  • Executive presence to influence C-suite stakeholders and functional leads
  • Background in Tier-1 management consulting or large-scale digital projects

Expected Impact

This role will drive a measurable shift in operational efficiency by increasing the density of high-value agents within client ecosystems. By successfully navigating organizational change and policy transformation, the strategist will turn strategic visions into public advocacy and proven business outcomes.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Compensation

$128,000 - $179,333

Job Description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

What You Will Bring to Coupa:

  1. The “Must-Haves”

  • Strong procurement and finance domain expertise with professional fluency across Source-to-Pay (S2P) processes and legacy operational pain points

  • Deep understanding of the GenAI landscape including LLMs, RAG architectures, and autonomous agents, with the ability to distinguish between practical and theoretical AI applications

  • Executive presence with the ability to secure C-suite buy-in while partnering with functional leaders to operationalize AI strategies within day-to-day workflows

  • Experience supporting large-scale, cross-functional enterprise digital transformation initiatives

  1. The “Nice-to-Haves”

  • Experience with the Coupa platform and broader Business Spend Management ecosystem, including implementation exposure across core modules and Compose

  • Background in Tier-1 consulting environments leading enterprise transformation and large-scale change initiatives

  • Industry expertise across sectors such as Pharma, Manufacturing, Technology, or other complex enterprise environments

  1. Desired “Super Powers”

  • Ability to recalibrate customer expectations and reconnect AI initiatives back to measurable business value when projects face challenges

  • Strong commercial and strategic thinking with the ability to pivot toward alternative high-ROI AI use cases to maintain engagement momentum

  • Proactive approach to leveraging internal and external customer communities to accelerate problem solving and avoid reinventing solutions

  • Ability to navigate the organizational and emotional aspects of AI transformation, reinforcing iteration and change adoption

  • Trusted advisor mindset with the ability to define realistic success outcomes and position AI as a high-impact business tool rather than a “magic wand”

  • Strong discovery and consultative skills, asking the right business and operational questions based on deep understanding of customer personas and workflows

The estimated pay range for this role is $128,000 - $179,333

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

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