Coupa

United Kingdom

AI Business Transformation & Design Strategist - 11396

FULL TIME ON-SITE MID
Posted about 2 months ago
$152,000 - $198,000

Quick Summary

Role Overview

The AI Business Transformation and Design Strategist serves as the primary visionary for Coupa’s most strategic AI-led customer engagements. You will define the strategic blueprint for evolving procurement and finance organizations from manual tasks to agentic-led orchestration.

Key Responsibilities

  • Lead workshops to identify high-ROI AI opportunities within legacy procurement workflows
  • Determine optimal deployment strategies for autonomous and human-in-the-loop agent processes
  • Define future-state metrics and target operating models aligned with board-level goals
  • Evaluate customer AI readiness across culture data and process maturity lenses
  • Advise on workforce shifts and the creation of AI Centers of Excellence
  • Guide customers on updating internal governance to allow for autonomous agent actions

Requirements Snapshot

  • Deep expertise in GenAI and Agentic AI landscapes including LLMs and RAG
  • Professional fluency in Source-to-Pay processes and legacy procurement pain points
  • Ten or more years of experience leading large-scale digital transformation initiatives
  • Executive presence to secure C-suite buy-in for complex AI visions
  • Experience in Tier-1 management consulting or leading massive digital projects

Expected Impact

You will drive a measurable shift in operational efficiency for global clients by increasing the density of high-value agents within their ecosystems. Your work will transform legacy organizations into AI-driven entities, culminating in executive impact reports that prove the success of the agentic strategy.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Compensation

$152,000 - $198,000

Job Description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

What You'll Do:

1. Vision Setting & Agentic Strategy

  • AI Opportunity Mapping: Lead workshops to deconstruct legacy procurement workflows and identify where Coupa Agents (native or custom) can drive the highest ROI.
  • Agentic Deployment Strategy: Help clients determine the "where" and "how" of agent deployment, deciding which processes should be fully autonomous vs. human-in-the-loop.
  • Target Operating Model Design: Define the future-state metrics (KPIs) that the AI transformation must achieve, ensuring they align with board-level goals.

2. Readiness & Readiness Assessment

  • Maturity Audit: Evaluate the customer’s AI Readiness across three lenses: Culture (willingness to trust agents), Data (is the intelligence layer fueled correctly?), and Process (is the workflow "agent-ready"?).
  • Blocker Mitigation: Identify internal policy or workforce hurdles early and partner with leadership to dismantle them.

3. Change Management & Workforce Evolution

  • Organizational Change (OCM): Advise on workforce shifts, including the creation of AI Centers of Excellence (COE) and the retraining of staff to manage an "AI Workforce."
  • Policy Transformation: Guide customers on updating internal governance to allow for autonomous agent actions (e.g., automated contract redlining or tail-spend negotiation).

4. Cross-Functional Leadership

  • Architect Collaboration: Act as the "Tone Setter" for the technical team. You define the Vision; the Agentic Architect defines the Build.
  • Roadmap Integration: Bridge the gap between the customer’s long-term transformation goals and the Coupa Product Roadmap to ensure the client is always ahead of the curve.

What You Will Bring to Coupa:

  • Agentic AI Expertise: Deep understanding of the GenAI and Agentic AI landscape (LLMs, RAG, autonomous agents). You must understand what agents can and cannot do today.
  • Procurement/Finance Domain: Professional fluency in Source-to-Pay (S2P) processes. You need to understand the "Legacy" pain points to architect the "Agentic" solution.
  • Executive Presence: Possess the dual-fluency to secure C-Suite buy-in on AI vision while simultaneously collaborating with functional leads to map that vision to day-to-day S2P workflows.
  • Proven Digital Transformation Leadership: 10+ years of experience leading large-scale, cross-functional digital transformation initiatives at the Enterprise level.
  • Coupa Experience: Previous experience with the Coupa platform is a plus, but we value Agent-First Thinking above platform familiarity.
  • Consulting Pedigree: Experience in Tier-1 management consulting or leading massive digital transformation projects.
  • Referenceability: Leading the client through the "25 Compose Engagements" to a state of strong, public advocacy.
  • Agent Density: Increasing the number of active, high-value agents deployed within a client’s ecosystem.
  • Executive Impact: Delivery of the Executive Impact Report that proves a measurable shift in operational efficiency.

     

     

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

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