Roku

Austin, Texas

UX Researcher, Quantitative Analysis

FULL TIME ON-SITE MID
Posted 14 days ago

Role Overview

Roku is seeking a Researcher to lead customer sentiment surveys and quantitative research tasks within the UX Research team. You will collaborate with cross-functional partners to ensure product decisions are informed by high-quality user insights.

Key Responsibilities

  • Plan and execute research initiatives to measure product and feature sentiment
  • Collaborate with partners on the design and implementation of experimental A/B tests
  • Work with Product Managers and Data Analysts to identify key business goals
  • Analyze survey data and combine it with behavioral metrics to inform decisions
  • Present research insights to diverse stakeholder audiences through reports and presentations
  • Automate repetitive research processes to improve efficiency and scale the survey program

Requirements Snapshot

  • Two to three years of experience as a consumer researcher in an industry setting
  • Strong skills in survey design, quantitative analysis, and experimental research designs
  • Degree in Human Computer Interaction, Psychology, Sociology, or a related field
  • Ability to manage projects across a wide range of product areas independently
  • Excellent communication skills for reporting both qualitative and quantitative data

Expected Impact

You will play a critical role in shaping the future of Roku's streaming platform by providing the insights needed for major product decisions. Your work will directly influence the experience of millions of customers by balancing product monetization with user satisfaction.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, visit the company's site.

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