Roku

Stamford, Connecticut

UX Researcher, Quantitative Analysis

FULL TIME ON-SITE MID
Posted 14 days ago

Role Overview

Roku is seeking a Researcher to join the UX Research team with a focus on customer sentiment surveys and quantitative analysis. You will collaborate with cross-functional partners to integrate user feedback into product A/B testing and major decision-making processes. This role supports the development of features enjoyed by millions of TV streamers worldwide.

Key Responsibilities

  • Develop and execute research initiatives to understand product and feature sentiment
  • Collaborate with cross-functional teams on the design of experimental A/B tests
  • Identify business goals and research problems alongside product managers and data analysts
  • Analyze user sentiment surveys and combine findings with behavioral data for product decisions
  • Present research insights to diverse stakeholder audiences through reports and live presentations
  • Optimize and automate repetitive research processes to improve efficiency and scale

Requirements Snapshot

  • Two to three years of experience as a consumer researcher in an industry setting
  • Proven skills in survey design quantitative analysis and experimental designs
  • Degree in Human Computer Interaction Psychology or a related field
  • Strong project management skills with the ability to execute projects across product areas
  • Excellent communication and presentation skills for reporting data insights

Expected Impact

You will directly influence the product roadmap by providing data-driven insights that balance customer experience with monetization. By scaling the sentiment survey program and automating processes, you will enable faster and more accurate decision-making for features seen by millions. Your work will ensure that Roku remains a leading streaming platform by deeply understanding and addressing user needs and pain points.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, visit the company's site.

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