Staff Product Designer - Wise Assistant Experience

The role

The Assistant Experience team at Wise is seeking a design lead to build the AI-native interaction layer and shared chat design system. You will shape the look and feel of the Wise Assistant across web, iOS, and Android platforms for millions of customers.

What you'll do

• Own the evolution of the shared chat design system foundations and components
• Design end-to-end AI assistant experiences including conversation patterns and streaming states
• Partner with engineering to define contracts governing assistant communication and UI rendering
• Review UI proposals from partner teams to ensure consistency with the shared system
• Prototype in code to validate complex AI interaction patterns and latency states
• Maintain high standards for accessibility and micro-interactions across all platforms

What you'll bring

• Portfolio demonstrating atomic precision and systems-level architecture thinking
• Proven experience designing AI or conversational products and managing streaming constraints
• Strong product design craft including accessibility and edge case management
• Track record of defining component APIs in close collaboration with engineering
• Ability to maintain a coherent design system across web, iOS, and Android

Your impact

You will establish the architectural foundation for AI interactions at Wise, ensuring a unified and high-quality assistant experience across the entire product ecosystem. By scaling a robust design system, you will enable product teams to integrate AI capabilities efficiently while maintaining a consistent brand voice and user experience for millions of global users.