Staff Product Designer - Fincrime Funds Risk

Job Description

We’re looking for a talented Product Designer to join our FinCrime team in London to focus on keeping customer money safe by identifying and mitigating risks related to the movement of funds . You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission: 

We’re seeking a talented Product Designer to join our FinCrime team in London. In this role, you will be part of the team that designs and enhances products for our diverse global customers and Wise’s operations agents, with a particular focus on transactions and funds movement.

Our FinCrime agents play a crucial role in identifying suspicious transactions, combating cybercrime, and ensuring Wise's security. You will collaborate with product teams to transform complex workflows into intuitive and user-friendly mobile and web experiences, while making the investigation process as seamless as possible for our customers.

This is a unique opportunity to design end-to-end experiences across our Personal and Business products. Your work will directly contribute to the growth of Wise and our mission - money without borders.

Here’s how you’ll be contributing:

• You will develop a deep understanding of Wise customers and their goals.

• You will engage with agents to build empathy and gain insight into the challenges they face when using our internal products.

• You will leverage your full range of Product Design skills to discover, design, and deliver simple, crafted mobile and web experiences that both agents and customers love, while helping Wise reduce operational costs.

• You will play an influential role in your team, enhancing customer-centricity, creativity, and design quality.

• You will fully partner with your cross-functional team to define the roadmap and ensure that you collectively work on the most impactful work for our customers.
   

This role will give you the opportunity to: 

• Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear.

• Own your impact. Product teams decide what opportunities to work on, and define their success metrics.

• Elevate product quality. You define what ‘good’ looks like to your team. And you help them deliver it.

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.
   

About you: 

• You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people.

• You have experience designing for mobile and web desktop surfaces – including customer experiences and internal tools.

• You default to prototyping when presenting your work.

• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.

• You’ve worked with design systems to produce beautiful and functional design that scales.

• You practise evidence-based design, and can rationalise your decisions clearly and credibly. You focus on the customer and your design practice is inherently strategic.

Qualifications

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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