Staff Content Designer - Receive at Wise

The role

As a Staff Content Designer at Wise, you will join the Receive squad to simplify how millions of people and businesses get paid globally. You will design intuitive experiences for complex financial transactions while collaborating with the global Content Guild to build a human-centered financial system.

What you'll do

• Design and deliver simple experiences that make global transactions clear and effortless
• Apply design thinking to AI and automation to create real customer value
• Partner with engineering to design content systems and define quality standards for AI output
• Influence stakeholders to increase customer-centeredness and content quality across the squad
• Prioritize and deliver impactful content projects across multiple cross-functional teams
• Collaborate with designers across squads to ensure a single seamless customer experience

What you'll bring

• Extensive experience as a Staff Content Designer shipping world-class consumer products
• In-depth understanding of AI systems and how to design their underpinning logic
• Proven ability to navigate complexity and ambiguity within a collaborative environment
• Strong eye for quality and the ability to mentor other designers in the field
• Excellent relationship-building skills and a highly empathetic approach to design

Your impact

You will elevate product and content quality by defining what excellence looks like within your squad and demonstrating it through end-to-end design projects. By leading the integration of AI into customer-facing experiences, you will help Wise move closer to its mission of creating an open and fair financial system for millions of users.