Sr. Manager, Design Operations

Job Description

Responsibilities

The Senior Manager, Design Operations, is a savvy, experienced, collaborative design expert responsible for managing the operations for the design team. This position requires extensive design knowledge and excellent production management skills across video, print, digital, as well as exceptional communication, organization, and prioritization skills.

This position will report to the Senior Director, Creative Operations, manage two direct reports and partner closely with the head of Peacock Brand Design. They will be responsible for collaborating with the team of internal designers, external agencies and cross-functional stakeholders to maintain the Peacock brand design integrity across the marketing organization.

This is a unique opportunity to be at the forefront of managing Peacock design-system infrastructure that shapes the visual look and sonic branding across the company and build long-lasting emotional connections with consumers.

• Lead initiatives to build and enforce brand design identity, including planning, prioritizing, goal setting, tracking, timelines, and stakeholder relationships with the objective to make design elements consistent and scalable across Peacock.
• Propose and facilitate process standards, workflows, documentation, and tools management for the design team to ensure efficient and timely delivery of compelling innovative creative.
• Lead project intake and resourcing for the internal design team, ensuring alignment between project requirements and skill sets, with ongoing management of time allocation and team bandwidth to drive efficient execution.
• Manage the production & maintenance of all style guides, toolkits and gfx packages in partnership with designers. Then serve as the lead to rollout to internal stakeholders and agencies​.
• Work with multiple teams, including Single Title, Growth & Lifecycle, and Performance Media, to ensure channel specific deliverables and asset needs are accounted for in design-system.

Qualifications

Basic Requirements:

• Minimum 8 years design industry experience, including as a designer or leading teams as a Design Manager
• Experience developing and scaling design system within a large, matrixed organization
• Advanced project management and execution skills, including a passion for planning, tracking, organizing logistics, details, and documentation
• Advanced expertise with leading design tools, including the Adobe Creative Cloud suite, Sketch, Figma, and other collaboration and prototyping tools
• Demonstrated expertise and experience designing for web, mobile, and other application platforms
• Strong leadership skills, with the proven ability to coordinate team members across teams and locations
• Excellent written and verbal communications, ability to tailor to all levels of an organization
• Visual design expertise (or at least a very good eye)
• Bachelor’s degree level or equivalent

Desired Characteristics:

• Proven ability to proactively solve creative problems, self-motivate and work independently as well as collaboratively.
• Strong track record of interacting and working with multiple stakeholders and partnering collaboratively with brand creative, marketing, partnerships, creative ops and consumer insights teams.
• Ability to influence at all levels of an organization, utilizing interpersonal skills and the ability to work flexibly across departments as well as manage internal and external partners in a dynamic and high-pressure environment; able to evangelize the brand design system & champion creative work across cross-functional teams, including senior leadership.
• Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver
• Highly collaborative, able to build mutually beneficial relationships with delivery teams.
• Comfortable with uncertainty, but with the drive to establish order and structure.
• Keen understanding of how to consistently “move the ball forward” in varied circumstances.
• Ability and desire to continually learn and improve the status quo
• Culture carrier with strong leadership skills to drive, deliver, develop and inspire

Additional Requirements:

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
• Salary range: $100,000 - $125,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.