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NEXTON

Paris

Service Designer H/F

FULL TIME ON-SITE MID
Posted 19 days ago

Role Overview

The Service Designer will work on client missions in Paris, focusing on understanding user needs and designing innovative service solutions. This role involves making invisible processes visible and facilitating co-creation.

Key Responsibilities

  • Conduct audits, interviews, and field observations to understand real user needs.
  • Create detailed User Journeys and Service Blueprints to visualize service processes.
  • Facilitate co-creation workshops with stakeholders to develop innovative solutions.
  • Design and test service prototypes, which can be physical, digital, or organizational.
  • Participate in regular project meetings to present progress and gather feedback.

Requirements Snapshot

  • Possess a minimum of 4 years of experience in a similar Service Designer role.
  • Have experience working in complex environments, such as agencies or large companies.
  • Demonstrate mastery of Design Thinking and Service Design methodologies.
  • Be proficient with collaboration tools like FigJam, Miro, or LucidChart.
  • Produce clear, visual, and actionable documentation.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, visit the company's site.

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