Senior Product Designer, Servicing at Valon Technologies

The role

As a Senior Product Designer on the Mortgage Delinquency Team, you will design intuitive experiences for homeowners facing financial hardships. You will simplify complex regulatory requirements into elegant tools for both homeowners and servicing agents within a fast-paced startup environment.

What you'll do

• Design large-scale zero-to-one product experiences from research through delivery
• Create user journeys and high-fidelity designs that align with business goals
• Collaborate with product managers and legal experts to ensure regulatory compliance
• Champion user-centered design principles throughout the entire product development lifecycle
• Mentor junior designers and foster a culture of design excellence
• Evolve the design system to ensure a cohesive experience across all platforms

What you'll bring

• Five or more years of experience in user-centered product design
• A solid portfolio demonstrating intuitive flows and elegant user experiences
• Proven ability to plan and execute complex projects independently
• Strong communication skills to collaborate with cross-functional stakeholders
• Experience balancing methodological rigor with startup scrappiness and creativity

Your impact

You will transform the stressful experience of mortgage delinquency into a manageable process for homeowners while significantly improving operational efficiency for servicing agents. By distilling complex legal and technical constraints into simple solutions, you will help scale a platform that manages over 110 billion dollars in loans and sets a new industry standard for regulated finance.