Job Description
How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done?
How do you help businesses and customers get paid in the best way for them, no matter where in the world the money needs to move from?
How do you collaborate in a human-centred way to ship work you’re truly proud of?
These are just a few of the challenges a Senior Product Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders.
What you’ll be doing:
You’ll be working with the cross-functional teams that make up Receive — a squad that helps millions of people and businesses get paid.
The Receive squad is central to Wise’s mission of building an open, fair and human financial system and is the foundation of our global account.
In this role, you’ll enable customers to receive money from all over the world — quickly, easily and with absolute confidence. It might be a new business getting paid by their first customer, friends paying each other back after a meal out, or larger companies regularly receiving millions of pounds, yen or dollars.
Those payments could be made through a payment link or invoice, to a customer’s account details, or straight from one Wise account to another.
But every single payment is important — no matter what size or how it’s made. So, you’ll invest time deeply understanding our customers and their needs, designing and delivering experiences that make these transactions clear, engaging and effortless.
Here’s how you’ll contribute:
Get to know our customers, building empathy and a deep understanding of their needs
Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love
Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad
Champion the Wise brand and its carefully considered implementation
Work with designers from other squads to build a single, seamless experience for customers
This role will give you the opportunity to:
Deliver impact and ship work you’re proud of
Own projects from end-to-end
Define what great experiences looks like, then help deliver it
Work at across a range of product types from 0-1 all the way to core features
Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money
About you:
Accomplished Senior Product Designer with experience shipping world-class consumer products
Hands on experience delivering creative and product content in fast paced, engineering-led environments
Strong collaboration skills and experience working in cross-functional teams
You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment
Familiarity with design processes and experience validating how design solves real customer problems
Exceptional design craft and a desire for quality
Willingness to give and receive constructive feedback
Heads up, this probably isn’t for you if:
Your experience is mostly in marketing, advertising, or social media – and you have no hands-on experience of product design or UX.
You’re not comfortable navigating complexity and working in a fast-paced environment
Qualifications
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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