Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists.
In 2025, HeliosX helped treat over 1.7 million patients worldwide. We reached £781m in revenue, delivering +337% year-on-year growth and cementing our position as the clear market leader in the UK. In 2025 our weight-loss treatments helped our patients lose 8.5 million kilograms of excess weight; contributing to an estimated 1,300 fewer cardiac events. That’s not just growth; that’s measurable, life-changing impact at scale.
We're operating across four markets, with successful launches in Germany and Canada, and growing our reach in the US.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
As a Senior Product Designer at HeliosX, you will play a pivotal role in shaping how we deliver intuitive, accessible, and scalable digital healthcare experiences to customers around the world.
This role goes beyond crafting polished interfaces. You will solve complex product challenges across regulated healthcare environments, working closely with cross-functional partners to design experiences that are safe, compliant, and culturally relevant across multiple markets.
As a senior member of the design team, you will lead high-impact initiatives, champion design thinking across the organisation, and help define what excellent digital healthcare design looks like at scale.
What you'll be doing:
- Own and lead the end-to-end design process for complex, ambiguous product initiatives, ensuring tight alignment with core business strategy.
- Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts.
- Partner with legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant.
- Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences.
- Champion the HeliosX Design System, ensuring it scales to meet the demands of our customer-facing features and services.
- Collaborate closely with Product Managers, Engineers, and Researchers to shape roadmaps and embed design deeply into the development lifecycle.
- Conduct UX audits and usability testing to continuously refine and improve the product.
- Mentor designers across the team through critiques, coaching, and knowledge-sharing - fostering a culture of high performance, collaboration, and curiosity.
- Contribute to evolving design practices and frameworks that make global expansion faster, more consistent, and more user-centred.
Who you are:
- 5+ years of experience designing digital products, with a proven track record in a Senior Product Designer or equivalent role.
- Experienced in designing for global markets, with an understanding of localisation, international UX best practices, and regulatory healthcare constraints.
- Skilled in human-centred design, discovery, and prototyping, with the ability to navigate complex product and compliance challenges.
- Strong visual and interaction design craft, with mastery of tools like Figma and a deep understanding of accessibility standards (e.g., WCAG).
- A natural systems thinker who can see across the product ecosystem and design for scale and consistency.
- Comfortable in cross-functional, fast-paced environments, ideally within tech, health tech, or regulated industries.
- Confident working independently, managing ambiguity, and driving forward strategic design initiatives.
- An excellent communicator and collaborator who builds trust with engineers, PMs, clinicians, and stakeholders across time zones.
Life at HeliosX
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pensions
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
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