About the Team
At DoorDash, menus are the foundation of how consumers discover food and how merchants represent their businesses. We’re a menu company at heart – customers eat with their eyes, and every order depends on the quality, accuracy, and richness of a merchant’s menu. The work you do will shape how restaurants tell their story, how customers decide what to order, and how AI can responsibly unlock creativity and quality at scale. You’ll help build foundational systems that grow with DoorDash while making powerful tools feel effortless for the merchants who rely on them.
The Menu Experience team owns the end-to-end systems and tools that power menu creation, management, and evolution across DoorDash’s platform. Increasingly, this means going beyond text and pricing into rich media and structured metadata – photos, videos, attributes, and storytelling elements that help merchants stand out and help customers choose with confidence.
As the platform grows, so does the challenge: building intuitive, trustworthy tools for non-technical restaurant owners while leveraging new technologies to make high-quality menu representation accessible to every merchant.
About the Role
As a Senior Product Designer on the Menu Experience team, you’ll own significant parts of the menu management experience end-to-end, from problem framing through shipped impact. You’ll work in a highly complex product space, translating merchant needs, business constraints, and platform requirements into simple, scalable, and accessible experiences.
This role is ideal for a designer who’s excited about rich content, systems design, and the thoughtful application of GenAI. You’ll help define how merchants capture, enhance, and manage photos, videos, and metadata using AI to reduce friction, improve quality, and empower merchants to represent their food and brand authentically.
This is a senior IC role with meaningful autonomy and influence. You’ll help shape the team’s roadmap, navigate ambiguity independently, and partner closely with Product, Engineering, Research, and cross-functional stakeholders across Merchant and Consumer teams to evolve how menus work across the platform.
What You’ll Do
- Set direction and own end-to-end design for core menu experiences, including rich media capture, enhancement, and management workflows bringing clarity and momentum to complex, multi-channel product challenges
- Make the power of GenAI accessible to merchants from all walks of life, making advanced capabilities from photo and video capture to content enhancement and metadata generation feel simple, trustworthy, and approachable
- Use AI across the design workflow to ideate, prototype, validate concepts, and improve team efficiency—partnering closely with engineers on feasibility and implementation
- Collaborate and influence cross-functionally, building trust with Product, Engineering, Research, Content, and business partners
- Ship work with impact, prioritizing effectively and delivering outcomes that improve merchant expression, customer trust, and business results
What We’re Looking For
- Proven experience designing and shipping complex product experiences, ideally in B2B, platform, or systems-heavy environments
- Strong interaction, visual, and systems design craft, with a high bar for quality, accessibility, and usability
- Excitement about rich media, content systems, and emerging AI-powered workflows
- Ability to frame ambiguous problems and drive them to clarity, decisions, and shipped solutions
- Comfort designing for non-technical users in high-stakes, high-impact workflows
- Strong product and business intuition, with a track record of delivering measurable impact
- Excellent collaboration and stakeholder management skills; able to influence without authority
- Experience mentoring other designers and contributing positively to team culture
- Familiarity with local commerce, marketplaces, or media-rich products is a plus
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Show match analysis
