Senior Mixed-Methods User Researcher

Job Description

The role 
A strategic Mixed Methods User Researcher based in Berlin, responsible for driving end-to-end research for our digital products. You will merge deep qualitative insights with robust quantitative data to directly influence product roadmaps, moving beyond one-off studies to establish continuous discovery loops across the organization.

WE ARE LOOKING FOR AN INDIVIDUAL WHO CAN:

• Design and execute both qualitative (interviews, usability testing) and quantitative research (complex survey design, behavioral analytics).
• Own the entire research lifecycle independently, from scoping and recruiting to synthesis and actionable reporting.
• Leverage modern AI tools for research operations (e.g., data synthesis, transcription, pattern detection, machine readable reporting) to accelerate timelines.
• Translate complex, multi-source data into compelling stories and strategic recommendations for Product, Design, Marketing and Engineering teams, among others.
• Conduct localized, nuanced user research in native German while collaborating seamlessly with global teams in fluent English.
   

Qualifications

• Experience: At least 6 years of user and market research experience in digital product or service companies. Experience researching B2B customers is a plus.
• Language: Native-level German proficiency and fluent English.
• Location: Based in Berlin.
• Technical Skills: Strong data literacy and proficiency with querying/analysis tools (e.g., SQL, R, Python, or advanced Excel) alongside deep qualitative frameworks.
• Soft Skills: High emotional intelligence to evaluate user trust and adoption, with the business acumen to prove research ROI.
• Growth Mindset: Proven experience utilizing product KPIs and health metrics to identify UX friction and drive funnel optimization strategies.
• Bonus (Ideal): Prior experience working with digital marketplaces.

Additional Information

What We Offer:

• Ownership of a meaningful product domain with real business impact.
• A data-driven and collaborative Product & Tech culture.
• High visibility and influence within the organization.
• Competitive compensation and benefits.
• Hybrid working model.