Wise

London

Senior Social Creative Manager at Wise

ON-SITE SENIOR
Posted about 16 hours ago
Wise logo

Company snapshot

Wise

Wise, formerly TransferWise, is a global tech company revolutionizing money transfers and international banking. With 50+ currencies and 170+ countries, Wise offers fast, secure, and cost-effective solutions for individuals and businesses worldwide.

Insurance B2C Internet Financial Services
HQ
London, Greater London, United Kingdom
Team size
1K-5K
Founded
2011

Quick Summary

Role Overview

The Senior Social Creative Manager is a hybrid strategy and creative role focused on shaping how Wise appears on global social media feeds. You will transform audience and cultural insights into original concepts for platforms like TikTok, Instagram, and YouTube Shorts.

Key Responsibilities

  • Develop social and creative strategies for always-on content and product launches
  • Translate audience research and social listening into actionable content opportunities
  • Create original social-first concepts native to TikTok, Instagram, and YouTube
  • Establish creative frameworks to push boundaries for reactive and campaign moments
  • Collaborate with production teams to maintain strategic integrity during execution
  • Implement a test and learn culture to optimize content performance

Requirements Snapshot

  • Significant experience in senior social strategy or creative strategy roles
  • Deep knowledge of social culture and emerging digital trends
  • Proficiency in interpreting audience research to inform creative direction
  • Strong storytelling ability to simplify complex business problems into concepts
  • Proven track record of supporting other creatives and managing priorities

Expected Impact

You will help Wise achieve brand fame by creating distinctive and culturally relevant content that sets new trends. Your work will balance long-term brand building with high-engagement content, ensuring the brand remains ahead of platform changes and customer needs.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

Job Description

We’re looking for a Senior Social Creative Manager to help shape how Wise shows up on social media feeds around the world.

This is a hybrid strategy and creative role for someone who can turn audience, cultural and social platform insights into Wise original concepts to bring to life on our feeds.

You’ll set the strategic direction for always-on/BAU content, bigger campaign moments and product launches that are social first.

You’ll work closely with our dedicated organic social channel managers, campaign activation team and regional marketing teams to create and contribute to content that generates buzz online. 

You’ll be a senior voice in the team, but this is also a hands-on role. You’ll be comfortable moving between strategy, ideation, creative development and looking at content performance to inform what to do next. 

Your mission

Help Wise create distinctive, culturally relevant content that helps us build brand fame on social.

We’re looking for someone to help us set new trends, not just follow them.

What you’ll be doing

  • Own the development of social and creative strategies across always-on/BAU content, campaign activation and reactive.

  • Turn audience research, platform insights, social listening and cultural trends into clear, actionable content opportunities.

  • Develop original social-first concepts that can work across channels but native to TikTok, Instagram and Youtube shorts.

  • Develop and use creative frameworks to help the team push creative boundaries everyday - even for smaller reactive moments

  • Work closely with channel specialists, production and editors throughout development and production to ensure strategic concepts remain strong through to execution.

  • Knows how to balance long-term brand building with content that generates reach/ buzz and meaningful engagement

  • Build a responsive test and learn culture, working with the channel lead and channel specialists to stop/start/continue concepts and ideas

  • Build strong relationships with Brand and Creative, Regional and Campaign teams across Wise to create content that resonates with our target audience

  • Keep Wise ahead of changes in social/trending culture, customer problems, platform formats and creative best practice.

  • Help raise the bar in strategic and creative thinking across the team by sharing feedback and stress-testing concepts with channel managers

About you

  • You have [good experience/X years] in a senior social strategy, creative strategy or social creative role, either agency side or in-house.

  • You’re social obsessive / always online - you know exactly what’s happening with social culture 

  • You can spot meaningful cultural and trending moments that work for brands - you don’t simply chase every trend but know exactly how to cut through the noise and jump on things that will be relevant to Wise

  • You’re confident in interpreting audience and customer research to help inform strategies and concepts 

  • You’re a strong storyteller and excellent at converting complex business problems and customer challenges into creative concepts that set new trends

  • You’re hands-on and like to build/work on ideas collaboratively and can give clear, constructive feedback vs just consulting/working on things from afar 

  • You’re comfortable working independently, managing priorities and making decisions in a fast moving environment.

  • You have experience supporting other creatives on quality of ideas

More ‘nice to haves’

  • Experience working across multiple countries, audiences or languages is nice but not essential.

  • Experience working with creators and influencers

  • Experience with developing and implementing creative testing and measurement frameworks.

  • Experience working with or for a consumer tech or finance business

Qualifications

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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