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The Sales Enablement Design and Delivery Senior Analyst is an instructional designer who brings knowledge and best practices from experience in adult learning, sales training and developing sales associates as well as sales trainers. They are responsible for the creation and ongoing development of training curriculum that ensures all sales and customer support team members are trained effectively and efficiently. S/he will collaborate cross functionally with our enablement team, business partners, and sales & sales management to develop team members to their highest levels of performance through innovative training programs and material.
Essential Skills and/or Certifications
- Sales Enablement Strategy: Collaborate with sales leadership, business partners and enablement team to design and implement sales enablement programs that align with business objectives.
- Training & Development: Coordinate sales training sessions for internal sales team members, sales leaders, as well as customer success. This will include (but is not limited to) new hire, continuing education, certifications and developing both classroom, on-demand training courses, and curriculum.
- Training & Development: Partner with and support across the enablement team in capturing sales best practices, providing guidance as needed for classroom delivery options and ideas, as well as providing feedback to improving course/webinars and/or creating new content.
- Content Creation: Ability to build courses within Workday and Sales Spot that will be assigned out to the appropriate audiences for the specific course training. Create certifications for sales that include rubrics, measures, videos, capturing of results, and knowledge checks from a seller, sales leader, and enablement lens. Oversee and manage course enrollment.
- Data Analysis & Insights: Analyze sales data to identify trends, opportunities and areas of improvement and provide actionable insights.
- Facilitation and Event Management: Provide sales-driven event support – This role also serves as support to larger audiences in person or virtual for creation of materials, resources, and interactive sessions such as the annual sales kick-off meeting and other sales-driven events overseen by the enablement team.
Additional duties as assigned.
Education & Experience
- Required Years of Relevant Experience: 5 to 8
- Bachelor's Degree Required
- Master's Degree Preferred
Essential Skills and/or Certifications
- Background in sales, project management for design and content creation.
- Excellent organizational and interpersonal skills as well as a proven track record in supporting sales enablement.
- Strong interpersonal skills and the ability to engage and influence stakeholders.
- MEDDICC content creator experience. Must have a strong grasp of MEDDICC as this is a critical component of our GTM.
- Proficient in High Spot, Articulate, Canva and Course Enrollment Management Tools (preferably Workday).
- Proficient in MS Excel and other data-related tools to gather results.
- Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
Key Stakeholders
- Sales Leadership, Sales Enablement Team, Sales Account Executives, Business Partners (Product, Marketing, Technology, etc.)
Physical Requirements
- Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
- Ability to sit, speak and operate telephone and/or computer for long periods of time
- Ability to handle pressure, stressful conditions, and conflict resolution
- Ability to work day, evening and/or weekend hours as needed
- Regular attendance in the office
- Ability to travel by any form of transportation
- Expected travel at least 25%
Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members.
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching.
· Competitive 401k with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
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Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.
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