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Blink UX

Bellevue

Senior Design Program Manager

FULL TIME ON-SITE SENIOR
Posted 20 days ago
$120,000 - $133,000

Quick Summary

Role Overview

Blink UX is seeking professionals for a six-month embedded contract supporting a major financial services client. This role focuses on enhancing design operations and managing complex programs within a product design organization. Candidates must be located near Bellevue, Washington, or Denver, Colorado.

Key Responsibilities

  • Improve design operational models and workflows through experimentation.
  • Collaborate with design leadership and cross-functional partners.
  • Develop and implement structured communication plans for programs.
  • Oversee program health by mitigating risks and removing barriers.
  • Provide status reports and timelines to leadership teams.
  • Evaluate and implement tools to enhance global collaboration.

Requirements Snapshot

  • Bachelor degree with five years of program management experience.
  • Experience collaborating with Director and VP-level senior leadership.
  • Expertise in resource management and risk mitigation.
  • Proficiency with Jira, Figma, and Microsoft Teams.
  • Experience managing Scrum teams in Agile environments.

Expected Impact

The successful candidate will streamline design processes and improve the efficiency of the design operational model. By proactively managing program health and mitigating risks, they will ensure the timely delivery of high-quality products. Their work will foster better collaboration across global teams and provide leadership with clear visibility into project progress.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Compensation

$120,000 - $133,000

Job Description

Blink UX is the product design firm crafting your next breakthrough. We partner with ambitious companies like Amazon, Google, and NASA to create transformative products and experiences through strategy, research, and design. With headquarters and labs in Seattle and studios in Boston, San Diego, San Francisco, New York City, and Bengaluru, we partner with clients around the world.
 
This opportunity is a part of Blink's Embedded practice, which supports long-term opportunities with some of Blink’s largest client partners. 
 
Location: Remote - Talent needs to be based near Bellevue, WA or Denver, CO
Duration: 6 month contract

What you will be doing:

  • Proactively examines, experiments, and measures improvements to design operational model, processes, and ways of working (e.g. automating tasks, improving workflows, developing repeatable methodologies), working closely with the Design Operations team and leadership to balance competing priorities to effectively and efficiently deliver impact.
  • Possesses a proven track record of collaborating with and influencing product design leadership and cross-functional partners.
  • Strong capacity for leading change, dealing with ambiguity and proactively recommending, driving, and measuring operational process improvements, from inception of solution to delivery. Requires minimal to no supervision.
  • Develops and implements structured communications plan for programs. Owns driving towards clarity for initiatives, including proactively anticipating questions to address and developing clear responses.
  • Oversees and manages program status and health, mitigating risks, removing barriers efficiently and effectively to support team, and escalating when necessary.
  • Assesses changes in scope and impact to budget and timeline, communicating effectively with both internal and external partners.
  • Provides status reports and timelines to cross-functional leadership teams and drive clear action towards goals and objectives.
  • Defines and measures impact of program both quantitively and qualitatively— sharing best practices to strengthen design operations.
  • Facilitate collaboration and continuous improvement of processes and methodologies to strengthen ways of working across cross-functional teams
  • Evaluate & implement the industry’s best tools with other design program managers, researchers, designers and cross-functional partners to solve our growing need to collaborate globally.
  • Proactively seek to turn ambiguous opportunities into tangible initiatives and structured projects. 
  • Highly organized with strong writing, influencing skills and impeccable attention to detail.     

What we are looking for:

  • Bachelor’s degree
  • 5-7+ years of design project or program management experience within a product design organization, with experience working across accessibility, content design, engineering, product design, product management, and user experience research disciplines.
  • Strong written and oral communication skills. Experience collaborating with and developing and presenting materials to stakeholders—including Director and VP-level senior leadership. 
  • A proven track record of partnering across a wide array of internal business groups, external marketing agencies, executive stakeholders, and execution partners. 
  • Ability to delegate tasks across multiple projects and workstreams (resource management, capacity tracking, resource planning, risk mitigation, etc.)
  • Experience with communication, workflow, and creative asset management systems – such as Jira, Figma, Teams, and similar tools. 
  • Experience managing programs and Scrum teams in Agile environments. 
$120,000 - $133,000 a year
DOE
Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
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