Staff Product Designer

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

We're looking for a passionate and experienced Lead Product Designer to join our growing team. In this role, you'll play a key part in shaping the future of product design at Alpaca. You'll help bring design thinking to product development by collaborating with talented colleagues and improving the design quality of our products globally. 

What you'll do:

• Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
• Champion user needs: Deeply understand our diverse user base (global B2B and B2C customers, as well as internal teams) and advocate for their needs throughout the product development lifecycle.
• Shape our design processes: Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.
• Cross-functional collaboration: Proactively bring stakeholders and users through the design process to bring projects to life.
• Execute proactively: Manage multiple product and feature launches across our dashboards while consistently raising design quality.

Who you are:

• Experienced: You have 12+ years of experience in product design, with a track record of consistently delivering design quality across multiple end-user touchpoints in a fast-paced environment. 
• Leadership: You’ve led a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centred design strategy, while also delivering high-quality design work as a hands-on contributor.
• User-centric: You're passionate about understanding user needs through research and metrics and advocating for user experience throughout the product lifecycle, regardless of touchpoint. 
• Collaborative: Facilitate alignment across product, engineering, and other relevant teams, advocating for user needs with data and research.
• Systems Level Thinking: You have experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem.
• Technical proficiency: You have a solid understanding of working with API based products, advocating for user needs within API development, and a strong understanding of how designs are implemented.

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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