Role Overview

As a Senior Content Designer, you will shape product experiences for millions of households by weaving clarity, warmth, and trust into every interaction. You will craft language that guides customers through grocery shopping and reflects Instacart's company values.

Key Responsibilities

• Embed with feature teams to onboard, engage, and retain shoppers.
• Develop and iterate on UX content that delivers measurable impact.
• Craft AI system prompts for greater personalization and content scaling.
• Utilize conversational design to influence behavior and deliver intuitive assistants.
• Collaborate seamlessly with cross-functional product teams.
• Create writing that adheres to Instacart's product tone and global content standards.

Requirements Snapshot

• Possess 6+ years of experience crafting content for web and mobile interfaces.
• Demonstrate expert command of written language, storytelling, and design thinking.
• Proven ability to translate product requirements and goals into high-quality UX writing.
• Skilled in presenting complex ideas simply and effectively through language.
• Confident and experienced with prompt engineering in current AI LLM models.

Expected Impact

The Senior Content Designer will shape product experiences for millions of households by weaving clarity, warmth, and trust into every interaction. They will craft language that guides customers through grocery shopping while reflecting Instacart's core values and commitment to growth.

Why Apply

• Join a company transforming the grocery industry and serving millions of people.
• Work with a Flex First team, offering flexibility in your work location.
• Be part of an inclusive culture that values diverse paths and experiences.