Role Overview

The Senior Content Designer II (L6), Platform will lead content design for Instacart's platform team, focusing on retailer experiences. This role involves content strategy, writing, taxonomy, conversational design, and evolving the design system to deliver exceptional self-service experiences.

Key Responsibilities

• Lead content design efforts for the Platform team.
• Develop strategic and intuitive self-service experiences for retailers.
• Drive innovative design solutions for platform-wide core features.
• Elevate usability and efficiency through information architecture and navigation.
• Evolve retailer operations tools for catalog and order management.
• Craft seamless user experiences in the marketplace app, including loyalty programs.

Requirements Snapshot

• Possess 6+ years of experience in enterprise-facing digital product content design.
• Demonstrate expert command of written language and content frameworks.
• Have a strong understanding of information architecture and visual design.
• Be able to craft AI system prompts for personalization and content scaling.
• Translate product requirements and business goals into high-quality UX writing.

Expected Impact

This role will significantly shape innovative design solutions for retailer-facing platform features, enhancing usability and efficiency. You will play a pivotal role in evolving retailer operations tools, empowering them to succeed at scale. Additionally, you will contribute to delightful user experiences in the marketplace app.

Why Apply

• Join a team dedicated to transforming the grocery industry and making shopping effortless.
• Benefit from Instacart's 'Flex First' approach, offering flexibility in your work location.
• Contribute to a dynamic four-sided marketplace and drive innovative design solutions.