Creative Project Manager (Creative Operations) LCPM011Own execution. Own accountability. Keep every creative pod moving.Remote | Full-Time | Operations-FocusedJob SnapshotWe’re a fast-growing DTC brand serving the US market, with creative at the centre of our growth.Our creative team operates through high-performing Creative Strategist + Paid Ads Video Editor pairs, supported by content creators and AI tools.As we scale, we need someone to own the operational side of creative execution so the Head of Creative can focus on strategy, coaching, and growth.You are not responsible for creating ads. You are responsible for making sure the people creating them can perform at their best.You’ll own workflows, deadlines, communication, accountability, reporting, onboarding, and process improvement from concept through launch.
The RoleYou’ll become the operational backbone of the creative department, ensuring strategists and editors stay aligned, productive, and accountable.If you’re doing the job well:Deadlines are met without constant leadership follow-up.Strategists and editors communicate proactively.Blockers are identified and resolved early.Everyone knows their priorities, deadlines, and next actions.Creative moves from idea to launch with minimal friction.
Key ResponsibilitiesYou will be accountable for:Managing the workflow of multiple Strategist + Editor pairs simultaneously.Tracking concepts from brief through final delivery and launch.Ensuring scripts are delivered on time, editor reviews happen within 24 hours, and revisions don’t sit longer than 48 hours.Managing timelines, deadlines, workload allocation, and production schedules.Ensuring briefs contain all required information before moving forward.Identifying blockers early and resolving them proactively.Escalating issues to the Head of Creative with a proposed solution, not just the problem.Following up before deadlines are missed.Facilitating communication between Strategists, Editors, and creative leadership.Maintaining accurate project tracking in Notion, Asana, or ClickUp.Leading weekly production planning and progress meetings.Providing short daily and weekly reports covering capacity, project status, and delivery risks.Managing operational onboarding, including access, tools, and documents before Day 1.Communicating new SOPs and process changes and confirming team acknowledgement.Handling administrative tasks such as access requests, software codes, invoices, time-off requests, offers, and pricing updates.Continuously improving creative workflows to increase speed and reduce operational friction.
What Success Looks LikeYou’re succeeding when:Strategists and editors consistently deliver on schedule.Leadership doesn’t need to chase deadlines.Blockers are resolved before becoming major issues.The Head of Creative hears about production risks before they become problems.Team members always know their priorities and next actions.New hires are ready to contribute from Day 1.Creative throughput increases as operational inefficiencies decrease.The Head of Creative spends less time coordinating projects and more time on strategy and coaching.
Required ExperienceSeniority: Entry–Mid LevelYou should have:2+ years managing creative, marketing, or agency projects.Experience coordinating editors, copywriters, designers, or creative teams.Strong project management and organizational skills.Excellent follow-up and accountability habits.Ability to hold people accountable without micromanaging.Strong written and verbal English communication.High emotional intelligence and confidence working with different personalities.Ability to resolve problems independently and escalate appropriately.Experience working with remote teams.Bonus experience:DTC/eCommerce brands.Paid advertising creative teams.Marketing agencies.High-output creative production environments.
Tools & EnvironmentYou may work across:NotionAsanaClickUpGoogle WorkspaceSlackLoomCreative production systemsAI productivity and automation tools
Work EnvironmentFully RemoteFull-TimeFast-paced and high-outputHigh ownershipLow micromanagementClear KPIs and accountabilityClose collaboration with Strategists, Editors, and CreatorsThis is not a task-checking role.You’ll succeed by creating clarity, removing obstacles, anticipating problems, and helping the team execute at speed.
Compensation & BenefitsCompetitive salary based on experiencePerformance-based growth opportunitiesRemote-first work environmentHigh-trust, ownership-driven cultureOpportunity to build and improve operational systems as the company scales
Hiring ProcessApplication ReviewOperations & Project Management InterviewPractical Project Management Case StudyFinal Interview with the Head of CreativeOfferWe’re hiring ASAP.
Who Thrives HereYou’ll thrive if you:Naturally organize people and projects.Enjoy bringing structure to fast-moving environments.Get satisfaction from helping teams perform better.Stay calm while managing multiple priorities.Anticipate problems before they happen.Communicate proactively.Prefer ownership over supervision.Enjoy improving systems and workflows.Who Will StruggleThis role may not be a fit if you:Wait to be asked before following up.Struggle to manage multiple projects simultaneously.Avoid accountability conversations.Need constant direction.Lose track of details when priorities shift.Prefer slow-paced or highly predictable environments.
Application CTAIf you enjoy building order from complexity and helping creative teams execute at a high level, we’d love to hear from you.👉 Apply here:https://forms.gle/i1hDZTmLrGWbBhtn7We’re not hiring someone to simply update project boards.We’re hiring the person who keeps every creative pod moving.Due to the volume of applications received, only shortlisted candidates will be contacted.
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