Role Overview

This Product Design Manager will lead a high-impact team shaping tools and experiences for Instacart's Retailer Platform. The role focuses on growing existing retailers and enabling new ones through intuitive self-serve experiences. This position aims to empower retailers to scale their businesses while enhancing consumer engagement with grocery brands.

Key Responsibilities

• Lead, coach, and develop a team of 5 product designers, fostering an inclusive and collaborative culture.
• Engage directly with retailers and internal stakeholders through workshops, usability studies, and beta testing.
• Ensure the team’s work brings each retailer’s unique brand to life on digital storefronts, delivering cohesive consumer experiences.
• Own the design strategy and multi-quarter roadmap for retailer platform initiatives, partnering with product, engineering, and research.
• Guide end-to-end design across discovery and delivery, ensuring a high bar for craft, usability, and accessibility.
• Lead design rituals and quality gates that raise quality while maintaining velocity, measuring and iterating based on outcomes.

Requirements Snapshot

• Possess 6+ years of experience in product/UX design, delivering end-to-end digital products.
• Have 2+ years of experience managing product designers, including performance management, coaching, and hiring.
• Demonstrate proven success designing and shipping complex enterprise or platform products with measurable outcomes.
• Show a track record of scaling systems across multiple brands, creating cohesive yet flexible solutions.
• Apply deep knowledge of UX strategy, user research, and analytics with a human-centered design approach.

Expected Impact

Success in this role means driving a holistic strategy across your portfolio, fostering excellence in design execution, and delivering outcomes that help retailers succeed while delighting consumers.

Why Apply

• Instacart is transforming the grocery industry.
• The company aims to provide access to the food people love and more time to enjoy it.
• You can join a team building an essential service that millions rely on.