Medical Director, Clinical Program Design at Wheel

The role

The Medical Director will own clinical protocols for virtual care lines and lead a scalable quality assurance program. The role involves integrating AI-powered tools and collaborating with product teams to build modern clinical infrastructure.

What you'll do

• Author and refine clinical protocols for virtual care programs
• Lead the clinical quality assurance program using AI tools
• Develop frameworks to track patient and clinical outcomes
• Manage patient safety escalation protocols and active escalations
• Translate clinical protocols into platform logic for engineering
• Collaborate with product teams to build clinical tooling

What you'll bring

• MD or DO board certified in primary or emergency medicine
• Extensive clinical practice experience including virtual care delivery
• Leadership experience managing teams in digital health environments
• Experience building and auditing clinical quality assurance programs
• Active medical license and proficiency with AI software tools

Your impact

You will drive the clinical integrity and scalability of virtual care offerings by establishing data-driven protocols and high-standard quality assurance processes. Your work will directly influence patient safety and care quality across a nationwide network, ensuring the platform remains at the forefront of healthcare innovation through AI integration and continuous iteration.