XTEL

EMEA (Remote)

Instructional Designer

REMOTE MID

Posted 4 days ago

Quick Summary

Role Overview

The Instructional Designer - Engineering manages the technical curriculum for XTEL implementers, administrators, and partner technical teams. This role ensures that field enablement teams can effectively configure, integrate, and support the platform.

Key Responsibilities

Collaborate with Engineering and Architecture to identify technical skill requirements
Build structured learning paths for solution architects and integration engineers
Design content on architecture, APIs, data models, and security
Develop hands-on labs and implementation playbooks for real deployment scenarios
Align technical curriculum with release notes and infrastructure changes
Support technical certifications for internal teams and partners

Requirements Snapshot

Four to eight plus years in technical enablement or developer education
Strong technical literacy in SaaS architectures and integrations
Experience with APIs and data pipelines within enterprise ecosystems
Ability to explain complex technical concepts to diverse audiences
Experience in solutions or partner service enablement

Expected Impact

This role will bridge the gap between Engineering and Field teams by translating complex technical updates into actionable learning materials. By ensuring partners and internal teams are properly trained, the Instructional Designer will drive consistent platform implementation and successful customer deployments.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed).
For full details, see the description below.

Job Description

About XTELXTEL is a leader in advanced, AI-driven solutions for consumer goods companies, combining cutting- edge technology, industry expertise, and data management to accelerate profitable revenue growth and value realization.

Position OverviewThe Instructional Designer - Engineering owns the technical curriculum for XTEL implementers, administrators, and partner technical teams. In this role, they ensure that field enablement teams can configure, integrate, and support the platform effectively and consistently.

Key ResponsibilitiesCollaborate with Engineering, Architecture, Partner Services, and Support to identify technical skill requirements for successful deployments.Build structured learning paths for solution architects, integration engineers, technical consultants, and admins.Design and maintain content on topics such as architecture, integrations, APIs, data models, environments, configuration, and security.Develop hands-on labs, implementation playbooks, and troubleshooting guides that mirror real deployment scenarios.Partner with LMS Platform Lead to segment and secure technical content for the right audiences (internal vs partner vs customer IT).Keep technical curriculum fully aligned with release notes, new integrations, and infrastructure changes.Support technical certifications for partners and internal teams.Serve as a bridge between Engineering and Field for “how do we teach this?” questions.

QualificationsA great candidate will have:4–8+ years in technical enablement, developer education, or solutions / Partner Service enablement.Strong technical literacy in SaaS architectures, integrations, APIs, data pipelines, ideally within enterprise ecosystems.Demonstrated ability to explain complex technical concepts to mixed-skill audiences.

Geographical Location:EUOpen to Full remoteHybrid work arrangements (Bologna Italy, Leuven Belgium)

What We OfferFlexible working hours;⌚Competitive Salary Package and Bonus scheme;💸A challenging role in a fast-growing AI-driven company; 🪄A diverse and international team with strong ownership and a can-do mentality.🌏Opportunities to contribute meaningfully to the organization’s growth and development.🚀

Equal Opportunities StatementIf you have strengths to share, we’d love to hear from you. We value diverse backgrounds and experiences, so don’t hesitate to apply even if you don’t meet all criteria.XTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

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