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LALAMOVE

Hong Kong Island

Product Designer (UI/UX) at LALAMOVE

ON-SITE MID
Posted 10 months ago
LALAMOVE logo

Company snapshot

LALAMOVE

Lalamove is a leading provider of same-day delivery and courier services, as well as van and truck hire services. With a simple click, Lalamove connects customers to a vast network of drivers for quick and efficient delivery of parcels and bulky items ...

Transportation Warehousing B2C Marketplace
HQ
Kowloon, Hong Kong
Team size
1K-5K
Founded
2013
Funding raised
$2.5B
LinkedIn Twitter Facebook AngelList

Quick Summary

Role Overview

The Product Designer is responsible for iterating on and creating new design patterns, contributing to team discussions on scoping and prioritization. This role involves understanding the qualitative and quantitative research, and business context that drives design decisions.

Key Responsibilities

  • Own the design process within a cross-functional team, collaborating with partner Designers and Researchers.
  • Define and deliver new features, test concepts, and assist with final implementation in partnership with Researchers and Designers.
  • Ensure proposed designs and UX are technically achievable and customer-centric by working with Product Managers.
  • Explore strategic opportunities using insights from quantitative and qualitative data, and address research gaps.
  • Generate hypotheses for customer problems, from minor optimizations to significant user experience innovations.
  • Scope, design, build, and analyze experiments with developers and data analysts to drive key metrics.

Requirements Snapshot

  • Minimum 4 years of relevant experience.
  • Deep understanding of key UI/UX principles (e.g., user-centered design, design thinking).
  • Ability to balance business growth with customer problems and focus on measurable impact.
  • Comfortable collaborating with UX, product, and technical teams in an agile environment.
  • Portfolio submission required with resume.

Expected Impact

This role is expected to significantly improve user experiences through innovative design solutions, drive measurable business growth by balancing customer needs with business objectives, and contribute to the continuous improvement of design processes and product development.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
 
The Product Designer is a design expert, and have responsibility to iterate on existing, or create new design patterns. from participating in team design, scoping to prioritization discussions. The designer learns the qualitative and quantitative research, and business context behind team’s design decisions.

What you'll do:

  • Be part of a cross-functional team and own the design process together with a partner Designers and Researchers
  • Partner with Researchers and Designers to define and deliver new features, test new concepts and assist with final implementation
  • Work alongside Product Managers ensuring the proposed design and UX for all products is technically achievable and in the best interests of the customer
  • Explore strategic opportunities based on quantitative and qualitative insights, and work to fill in the gaps when research is missing
  • Generate multiple hypotheses to customer problems, ranging from small optimisations to innovation of the user experience
  • Together with developers and data analysts, you’ll scope, design, build and analyse experiments focused on moving our key metrics
  • Creation & Maintenance of design library alongside internal UX team
  • Work on several projects/products simultaneously while meeting tight datelines

What you'll need:

  • Minimum 4 years of relevant experience
  • Balance business growth and customer problems, and care deeply about the measurable impact of your work
  • Deep understanding of key UI/UX principles; ie. user centered design vs. design thinking
  • Comfortable interfacing with UX, product and technical teams in an agile development environment
  • Make decisions based on evidence and love making incremental improvements which lead to larger impact
  • Analysing your designs by interpreting both qualitative and quantitative data.
  • Understand how to de-risk a design, and have a good understanding for how much design is enough to ship
  • Reflecting on, and improving, the team’s processes is something you naturally engage in every day
  • Candidates must submit their portfolio along with resume.
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
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