Rilla

New York City

Product Designer, Internship at Rilla

ON-SITE MID
Posted about 1 month ago
Rilla logo

Company snapshot

Rilla

RILLA Pro Scooters is a leading provider of high-quality scooters for riders of all ages and skill levels. Our scooters are designed and developed in the UK, with a focus on durability, performance, and style. Whether you're a beginner looking for your...

Information Technology & Services Technology E-commerce Retail
HQ
New York, United States
Team size
1-10
Founded
2019

Quick Summary

Role Overview

Rilla is seeking a Design Intern to help index the offline world by evolving their core sales coaching product. You will work on desktop and mobile platforms to solve ambiguous challenges for industries underserved by modern software.

Key Responsibilities

  • Lead projects from discovery through design and implementation
  • Onboard customers to prototypes to gather direct feedback
  • Iterate rapidly on features to solve real-world problems
  • Collaborate with engineering peers to build and ship
  • Define the design culture and team collaboration standards
  • Design and ship beautiful UI for underserved industries

Requirements Snapshot

  • Demonstrate deep drive for designing beautiful UI
  • Embrace a customer-centric approach with direct user engagement
  • Prioritize high-quality craftsmanship and intuitive interactions
  • Thrive in a fast-paced environment with rapid shipping
  • Commit to working sixty hours per week in person

Expected Impact

You will directly influence how real-world conversations are captured and indexed, bringing advanced AI tools to previously untouched industries. Your work will define the visual and interactive standards for a generational company, making a tangible difference in the daily lives of offline sales professionals.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

A Foundational Company

Rilla is on a mission to index the offline world.

Today, we’ve built the leading sales coaching software for organizations doing sales offline. We have over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, using our product to enable AI sales coaching across their organization.

We are backed by Google Ventures, Bessemer Ventures, Crew Capital, and Broom Ventures, along with others.

We’re an in office team in NYC with builders who operate like high speed reinforcement learners. We obsess over our customers, move at a high velocity, are not afraid of failure, and look to maximize our real-world impact.

If you want to build the products and systems for how billions of conversations in the real world are captured and indexed, Rilla is the place to do it.

The Role

At Rilla, you’ll be at the forefront of bringing AI to the physical world. You will evolve our core product while spearheading new verticals across desktop and mobile platforms. You’ll tackle ambiguous, greenfield challenges as we expand into new workflows, users, and markets, working alongside customers from day one to uncover real-world problems.

There are no PMs here: you and your engineering peers will lead projects from discovery all the way through feature design and implementation. You’ll onboard customers to early prototypes, gather feedback, and iterate rapidly to build what truly matters.

As one of three designers, you’ll play a pivotal role in defining Rilla’s design culture and shaping how our teams collaborate. We’re looking for designers who are obsessive about quality, shipping speed, and impact. Designers who aspire to be founders or leaders in working with AI, especially for industries that are underserved. If you’re eager to learn, grow, and make a difference with the best peers in the industry, Rilla is the place for you.

What We Value

  • An infinite learner. Someone who is relentless in their curiosity.

  • A customer obsessive. Someone who deeply care about delighting customers and solving real pains, not vanity metrics.

  • A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback.

  • Extreme empathy. Our customers are not tech companies. They live and work in the real world. Empathy is critical to arriving at correct solutions.

  • Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.

What We Require

  • Demonstrate deep drive and genuine passion for your craft. This internship role will have a strong focus on designing and shipping beautiful UI.

  • Embrace a customer-centric approach, eager to engage directly with users to ensure our solutions truly address their needs.

  • Champion the quality and craftsmanship of every experience — prioritizing thoughtful design, intuitive interactions, and making learning and using our product both easy and delightful.

  • Be energized by the opportunity to join an early stage team, helping to shape the product culture as one of the first designers at a high-growth startup.

  • Thrive in a fast-paced environment where you ship product insanely fast so you can learn from customers.

  • Nice to have: Experience with production-level coding in HTML, CSS, JavaScript, or front-end frameworks like React and Tailwind, and a willingness to continue learning.

Don’t Work Here

Please don't join if you're not excited about:

  1. Building an AI product for an industry untouched by modern software

  2. Constantly talking to and visiting customers in the field

  3. Working ~60 hrs/week in person with some of the most ambitious people in NYC

  4. Attempting to build a generational company, and the intensity required to do so

  5. Pushing the boundaries in the overall visual and interactive experience of what traditional B2B SaaS software means. We approach our product with the mindset of a premium consumer platform, expecting the same level of craft, delight, and innovation in every aspect of design.

Benefits

  • Breakfast, lunch, dinner and snacks at the office

  • Commuter benefits

  • Relocation assistance

  • Take what you need paid time off, not accrual based

  • $1,500 a month rent stipend + assistance in finding housing for the internship

  • Tech equipment

  • Unlimited token budget

Check My Fit

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