Maple

New York

Product Designer at Maple

ON-SITE MID
Posted about 1 year ago
Maple logo

Company snapshot

Maple

Maple provides a voice AI solution designed specifically for restaurants, enabling them to efficiently handle inbound calls, take orders, and manage reservations around the clock, allowing staff to concentrate on delivering quality service.

Technology SAAS B2B
HQ
Gardena, California, United States
Founded
2015

Quick Summary

Role Overview

Maple is seeking a Senior or Staff Product Designer to shape the future of AI-driven tools for local businesses. You will work closely with founders and engineers to turn complex workflows into intuitive experiences for restaurant-focused AI agents.

Key Responsibilities

  • Drive roadmap projects from initial concept to final launch
  • Identify and resolve user experience friction points and paper cuts
  • Create high-fidelity visuals and interactive prototypes in Figma
  • Provide feedback and mentorship to other designers on the team
  • Develop and maintain design system components for consistency
  • Assist in the hiring process to expand the design team

Requirements Snapshot

  • Over seven years of experience designing software products
  • Proven ability to experiment and advocate for high quality
  • Deep expertise in prototyping using Figma and other tools
  • Strong written and verbal communication skills for async work
  • Experience working in startup or SaaS environments is preferred

Expected Impact

You will play a critical role in defining how AI agents interact with real-world businesses by building automated ontologies and elegant interfaces. Your work will directly improve the efficiency of local businesses and help scale the product across a growing customer base.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

Hi 👋 I’m Aidan, founder of Maple.

At Maple, we’re building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

About the Role

At Maple, we’re looking for a Senior/Staff Product Designer ready to shape the future of AI-driven tools for local businesses. You’ll work side-by-side with engineers and founders, owning projects from first sketch to shipped product. If you love turning complex workflows into elegant, intuitive experiences—and have a sharp eye for quality—let’s talk.

What You’ll Do

  • Collaborate closely with engineering and product to drive roadmap projects from idea to launch—no assembly lines or hand-offs

  • Spot opportunities to refine our core UX and squash those pesky “paper cuts” that slow users down

  • Create crisp mockups, interactive prototypes, and high-fidelity visuals to bring ideas to life

  • Guide and inspire fellow designers through feedback and collaborative critique

  • Build and evolve our design system components for speed and consistency

  • Jump in on hiring to help us find the next great teammate

What We’re Looking For

  • 7+ years designing software products (bonus points for startup or SaaS experience)

  • Courage to ask big questions, experiment, and advocate for quality—even when it’s hard

  • Humility to accept feedback, iterate quickly, and pivot when needed

  • Deep experience prototyping in Figma (and bonus: AI, HTML/CSS, or other tools)

  • A knack for distilling problems and feedback into focused, user-friendly solutions

  • Strong written and verbal communication skills—async is our default, but you can riff live too

How we work

  • We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types

  • We believe in deep ownership. Engineers here talk to users, design features, and ship fast

  • We value clarity over process. You’ll spend most of your day building, not waiting on decisions

  • We move in person. We’re a tight-knit team that moves fast and solves problems together

What we offer

  • Competitive salary + meaningful equity

  • A real product with real usage and growing revenue

  • Strong In-person culture, fast feedback loops, and zero bureaucracy

  • A small team that feels like a founding team

  • Full health, dental, vision, 401k, life insurance, and unlimited PTO

  • Tools budget, coffee budget, whatever-you-need-to-be-great budget

Want to help reimagine how software works for real-world businesses? Let’s talk.

Check My Fit

No credit card required