Role Summary

We are seeking an exceptional Design Lead to manage and empower our design team responsible for a critical division of the company

Primary Responsibilities

Project Leadership

• Collaborate with product managers to define and scope design requirements for upcoming projects.

• Develop lean design project plans to identify challenges, estimate effort, and ensure that there's time for all needed phases of high quality design work, like research, brainstorming, and user testing.

• Manage project timelines and performance to ensure high-quality, timely deliverables.

• Conduct retrospectives to optimize team performance continuously.

• Work closely with engineers and engineering leaders to make sure they are involved in critical moments of the design process, then ensure a smooth handoff.

Design Craft

• Research, understand, and advocate for user needs in all stages of product development.

• Partner with cross-functional teams (product managers, engineers, design system team) to explore and deliver innovative design solutions.

• Lead end-to-end user experience design across desktop, mobile web, and apps.

• Collaborate hands-on with your designers throughout their projects, contributing your expertise in UX methodologies to every aspect of their work. 

• Develop in-depth domain knowledge of spend management in order to see the big picture and unite the work your team is doing.    

People Management

• Lead a team of product designers and provide mentorship to help them grow their skills.

• Provide concrete, actionable feedback to your team members, helping them navigate stakeholder feedback to achieve the highest quality results.

• Support growth in their craft through coaching

Requirements

• Experience: Minimum 6 years as a UX/Product designer with expertise in desktop web, mobile web, and native app experiences.

• Leadership: Demonstrated success in managing and mentoring designers (2+ years).

• Portfolio: Strong work demonstrating complex systems, multi-channel user journeys, and intricate object relationships.

• Skills: Proficiency in UX methods (generative research, information architecture, interaction design, user testing) and system-level thinking.

• Communication: Excellent communicator capable of articulating design rationale to technical and non-technical stakeholders.

• Project Management: Proven track record of project management and delivery in fast-paced environments.

• Adaptability: Thrives in startup environments with ambiguous project scopes.

Nice to Haves

• Experience in the financial industry.

• Degree in Design, HCI, or related field.

Working at Airwallex

• We work in in-office/remote hybrid.

• Airwallex is a high performance, high responsibility, high impact workplace. Come make your mark!