Principal Product Designer, AI Experiences at IFS

The role

This role involves designing software for maintenance engineers and operations planners in critical industrial environments. You will own the entire design process from problem framing to shipping, focusing on how AI and emerging technologies will redefine future interfaces.

What you'll do

• Own the end-to-end design process for defined feature areas
• Collaborate in cross-functional squads with engineers and product managers
• Present design rationale to stakeholders using evidence and research
• Conduct independent user research and journey mapping
• Develop AI-driven features with clear human-in-the-loop moments
• Propose reusable components for the global design system

What you'll bring

• Minimum of eight years in end-to-end product design
• Advanced proficiency in Figma and visual design craft
• Ability to plan and execute independent user research studies
• Deep understanding of WCAG 2.1 accessibility standards
• Experience using quantitative signals to drive design iterations

Your impact

Success in this role is measured by improved task success rates and a reduction in UX-related support tickets. Your work will raise the design bar for the entire squad and serve as a reference point for future product developments.