Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM)

Job Description

We are seeking a Principal Consultant to join our Organisational Effectiveness capability within Programme Advisory (OTM). You will lead and co‑lead delivery workstreams on complex transformation programmes, integrating operating model and organisation design with people‑centred change to achieve measurable outcomes. You will work in multi‑disciplinary teams, shape delivery plans, guide Senior/Consultant colleagues, and build strong client relationships at senior levels. 

Key Responsibilities 
 

• Design and deliver organisational effectiveness and operating model interventions within major programmes, aligning strategy to structure, ways of working and outcomes. 

• Lead or co‑lead workstreams/HIT teams; plan facilitation; prepare and quality‑assure core artefacts (narrative, documentation packs, workshop outputs, implementation tools). 

• Diagnose current state using OD and cultural diagnostic methods; assess change impact and readiness; shape transition plans, L&D analysis, engagement and communications. 

• Coordinate programme delivery logistics: calendars, governance rhythms, collaboration platforms, and project management tools ensuring data accuracy and document control. 

• Contribute to proposals, business cases and thought leadership; connect client needs to OTM case history and best practice; support masterclass delivery and accreditation activities. 

• Build trusted relationships with senior stakeholders; provide clear, evidence‑based recommendations and manage risks and issues proactively. 

• Lead knowledge transfer and close‑out (BAU handover, case studies, lessons learned) and feed improvements back into our methods and toolkits. 

• Coach and mentor junior team members; contribute to internal capability building, continuous improvement and practice development. 

Qualifications

• Significant experience in organisation design/operating model and organisational change within complex programmes (consulting or in‑house consulting). 

• Proficiency with OD/people change disciplines: cultural diagnostics, change impact/readiness, transition planning, L&D, engagement and communications. 

• Ability to analyse external drivers and client operating environments to tailor practical solutions and recommendations. 

• Strong facilitation, senior stakeholder management and written communication skills; comfortable working in multi‑disciplinary teams. 

• Evidence of contributing to bids/proposals and developing business cases alongside senior colleagues. 

• Sector exposure across one or more of: infrastructure, transportation, utilities, commercial, government, natural resources, real estate. 

• Strong MS Office and collaboration tools (Teams, Mural, Miro). Willingness to travel (UK and international) as required. 

What We Offer 

Competitive compensation and benefits; hybrid working; access to global learning and development; opportunities to shape iconic programmes and to contribute to a high‑performing, supportive team culture. 

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Please find out more about us at www.turnerandtownsend.com/

#LI-SM2

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.