Role Overview

Instacart is seeking a Program Manager, Creative Operations to manage the operational backbone of their Creative Studio. This role is crucial for ensuring the smooth and efficient execution of creative projects, enabling the team to focus on producing high-quality work.

Key Responsibilities

• Lead program management for complex creative campaigns, coordinating across design, video, copy, and photography.
• Provide hands-on program management for large, cross-functional projects where creative deliverables are critical.
• Manage programs involving creative-specific vendor coordination and complex resource allocation.
• Optimize creative team efficiency through strategic capacity planning and resource allocation.
• Support financial tracking, expense management, and forecasting for the Creative Studio.
• Drive alignment, visibility, and accountability across the entire lifecycle of creative projects.

Requirements Snapshot

• 7+ years of experience in Creative Operations, Project Management, or Studio Operations.
• Proven track record managing complex creative workflows across digital and physical channels.
• Deep hands-on experience with project management platforms (e.g., Workfront, Asana, Monday.com, Airtable).
• Demonstrated experience with creative resourcing, capacity planning, and vendor management.
• Strong understanding of creative disciplines and their intersection in campaign execution.

Expected Impact

This role is expected to bring structure, industry best practices, and operational excellence to Instacart's Creative Studio. By optimizing workflows and enabling the creative team, the Program Manager will ensure the efficient delivery of exceptional creative work, contributing to Instacart's competitive advantage.

Why Apply

• Opportunity to be a key player in transforming the grocery industry with a leading company.
• Work in a dynamic, fast-paced environment with a focus on creative excellence and operational efficiency.
• Be part of a "Flex First" team, offering flexibility in where you do your best work.