Midlevel Manager, Delivery (Creative )

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world. 

THE ROLE:

We’re looking for a Manager, Delivery who excels at organizing complex work, maintaining momentum, and helping teams execute confidently. This role owns the day-to-day execution of creative projects, ensuring tasks are clear, timelines are realistic, and teams stay aligned from kickoff through completion.

This role is perfect for someone who’s confident managing fast-moving projects, loves collaborating with cross-functional teams. In this role, you will bring structure to ambiguity, anticipates risks, and keeps teams aligned around clear plans and priorities. You are a trusted day-to-day partner to clients and internal teams, helping translate strategy into actionable work while maintaining momentum and focus.

The role demands being able to work across various projects, manage client expectations, schedules, budgets, assets, resources, and scopes in an organized manner with quality and attention to detail in every area. You will be hands-on, running projects directly while supporting broader programs led by delivery leadership. Success at this level means dependable execution, strong communication, and proactive coordination that enables creative and strategy teams to focus on great work. If you naturally spot blockers before they happen, keep teams aligned without breaking a sweat, and enjoy a good budget spreadsheet just as much as a creative brainstorm, you’ll fit right in.

WHAT YOU’LL DO:

This role requires a proven track record of best-in-class delivery, and you'll be expected to manage a variety of tasks and projects, including:

• Project Execution 
• Develop project plans with clear requirements; lead and own day-to-day project delivery across multiple projects, maintaining them from kickoff through delivery
• Coordinate deliverables using tools like Asana, Trello, or Jira, while making sure we stay within project scope / budget
• Use business acumen and strategy to facilitate creative execution and to drive results
• Build and maintain timelines, task plans and trackers
• Ensure deliverables, dependencies and milestones are clearly documented
• Share process improvements and help standardize workflows
• Contribute to team documentation and templates
• Team Coordination
• Facilitate cross-functional team standups, check-ins, and working sessions
• Communicate updates clearly across internal stakeholders
• Maintain organized documentation across tools and shared spaces
• Risk & Issue Management
• Monitor progress and identify risks early
• Escalate blockers with context and suggested solutions
• Track feedback cycles and approvals to keep work moving
• Help maintain scope clarity and prevent downstream surprises
• Financial  & Resourcing Support 
• Track burn against plan and flag pacing concerns
• Partner with Resource Management to confirm staffing needs
• Support forecasting accuracy through timely updates
• Maintain project hygiene across project management tools

WHAT YOU BRING:

• 3–5 years of experience in project management within a creative, digital, or production environment
• Experience coordinating multi-disciplinary teams
• Familiarity with creative development and production workflows
• Experience managing complex campaigns and retainers, campaign content production, organic social and creator/influencer-led projects
• Proficiency leading a high-volume, multi service retainer(s) for brands/clients
• Experience supporting financial tracking and project reporting
• A passion for continuous learning and improving team workflows
• Hands-on experience working with cross-functional teams
• Fluency in project management best practices, and flexible enough to adapt with change
• Strong communication, trust building and motivation skills
• Organized, proactive, and calm under pressure; juggles timelines and deliverables without losing sight of the big picture
• A high level of mastery of Google Suite, Salesforce, Slack, Microsoft Office Suite, Notion, Adobe Creative Suite and related project management tools

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.