Role Overview

The CXPD Offering Lead is a Product Thinking expert dedicated to expanding the Customer Experience and Product Development portfolio across the United States. This leader shapes strategic opportunities and influences delivery to ensure measurable business outcomes for both clients and the organization.

Key Responsibilities

• Track market demand patterns and identify priority accounts aligned with regional strategy
• Define the go-to-market strategy and value propositions for the service line
• Lead pursuit leadership by shaping solutions and guiding commercial proposal strategies
• Build executive-level client relationships acting as a trusted advisor on product offerings
• Partner with architects to define engagement models and optimal team configurations
• Mature regional offerings through the development of playbooks and internal enablement content

Requirements Snapshot

• Extensive experience in consultative sales and account leadership within technology sectors
• Seasoned expertise in Product Thinking with the ability to create strategic roadmaps
• Proven track record of leading complex pursuits with C-suite stakeholders
• Demonstrated ability to influence diverse teams without formal authority in matrix environments
• Excellent storytelling and negotiation skills for high-stakes executive workshops

Expected Impact

This role will drive significant growth for the service line by securing strategic partnerships and ensuring the delivery of high-impact software products. By maturing regional assets and fostering executive trust, the lead will enhance the organization's market position and delivery assurance.