Skyscanner

City of Edinburgh

Director of Product Design

FULL TIME ON-SITE SENIOR
Posted 16 days ago

Quick Summary

Role Overview

Skyscanner is seeking a Director of Design to lead a global team and elevate design excellence across the organization. This role focuses on evolving design systems, AI-enabled workflows, and design operations to ensure intuitive traveler interactions at scale.

Key Responsibilities

  • Oversee the evolution of design systems and patterns across all platforms
  • Shape how AI supports the design process through intelligent tooling and automation
  • Drive adoption of systems through effective training and advocacy
  • Partner with cross-functional leaders to define and shape design capabilities
  • Mentor and develop designers while fostering a culture of innovation
  • Define success through meaningful outcomes and business performance metrics

Requirements Snapshot

  • Experience leading high-performing design organizations at a significant scale
  • Expertise in scaling design systems and driving organizational adoption
  • Strong point of view on how AI enhances customer experiences
  • Technical confidence in front-end technologies and modern design tooling
  • Ability to align senior stakeholders around a shared vision

Expected Impact

You will amplify the impact of design across the entire organization by creating a more efficient and consistent design infrastructure. By integrating AI and robust design operations you will enable teams to deliver exceptional traveler experiences faster and smarter. Your leadership will ensure that design excellence becomes a core contribution from every part of the company.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

About Skyscanner

Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily 💻.

Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all 🌍.

Our vision? To be the world's number one travel ally. (Ambitious? 💪 Yes, but, hey, that's what got us here)

Now, we're on the lookout for a Director of Design to lead a talented team of designers, elevate design excellence across the organisation, and ensure every traveller interaction feels effortless, intuitive and distinctly Skyscanner.

You can be based in Barcelona, Edinburgh or London where we adopt a hybrid working policy of working in the office twice a week.

About the role

Hybrid

This isn't a traditional design leadership role focused on a single product area. You'll define the vision for design across Skyscanner, ensuring we continue to create experiences that travellers love while enabling teams to move faster, smarter and with greater consistency.

It's a role for someone who wants to amplify the impact of design across an entire organization by evolving our design systems, AI-enabled workflows and design operations capabilities, helping teams deliver exceptional experiences at scale.

You'll partner closely with leaders across Design, Product and Engineering to ensure design excellence isn't something a handful of specialists deliver — it's something the entire organization can contribute to.

What you'll be doing

  • Scaling design excellence: You'll oversee the evolution of our design systems, patterns and practices, helping teams create consistent, high-quality experiences across platforms.

  • Building AI-enabled design capabilities: You'll shape how AI supports the design process, helping teams move from idea to execution faster through intelligent tooling, workflows and automation.

  • Driving adoption and enablement: You'll ensure our systems, tools and practices are not only built well, but widely adopted through effective training, documentation, coaching and advocacy.

  • Partnering across disciplines: You'll work closely with Design, Product, Engineering, Research and Content leaders to understand evolving needs and shape the capabilities required to support them.

  • Leading and growing teams: You'll mentor and develop designers creating a culture of craft, innovation and continuous improvement.

  • Measuring impact: You'll define success through meaningful outcomes, using customer insights, business metrics and team performance to continuously improve how design contributes to Skyscanner's success.

About you

  • Experienced design leader: You've built and led high-performing design organisations, ideally within complex digital product environments operating at scale.

  • Design systems expert: You've successfully scaled design systems and understand the organisational, operational and technical challenges that come with driving adoption at scale.

  • AI-curious and future-focused: You're excited about the role emerging technologies can play in design and have a point of view on how AI can enhance both customer experiences and design practice.

  • Systems thinker: You naturally see patterns, connections and opportunities to create leverage, treating design infrastructure as a product with users, priorities and measurable outcomes.

  • Technically confident: You understand the fundamentals of front-end technologies, component architecture, tokens and modern design tooling, allowing you to partner effectively with engineering teams.

  • Influential collaborator: You can align senior stakeholders around a shared vision and communicate complex ideas clearly across different audiences.

  • People-first leader: You're passionate about developing talent, creating inclusive environments and helping teams do the best work of their careers.

What it's like here

We are the real deal— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans ❤️, building things that help travellers explore the world a little easier 🧭.

Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all ✨.

Sound like your kind of adventure? 🚀 Apply now and help us shape the future of travel.

We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.

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